Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Keylia Howard

Lake Havasu City,AZ

Summary

Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks. Self-motivated, proficient in servicing high-volume establishments. Talented at handling money transactions and accurate pouring.

Overview

9
9
years of professional experience

Work History

Lead Bartender

Hangar24Brewery
Lake Havasu City, AZ
11.2019 - Current
  • Performed cashier duties such as accepting payments from customers and making change accurately.
  • Created an atmosphere conducive to socializing among patrons through conversation and enthusiasm.
  • Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
  • Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.

Server

Canyon Crepes
Page, AZ
02.2017 - 06.2017
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Bartender

Windy Mesa
Page, AZ
05.2016 - 02.2017
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Performed opening and closing duties including restocking supplies.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Resolved customer complaints in a professional manner.
  • Processed payments accurately and efficiently with POS system.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Certified Nursing Assistant

Beehive Homes Assisted Living
Page, AZ
05.2015 - 10.2015
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Observed patients for any changes in their physical or mental condition.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Assisted with admission procedures such as gathering personal data from the patient's chart.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Responded quickly to emergency situations involving sudden illness or injury.

Education

Certified Nursing Assistant - Nursing

Simpsons School of Nursing
Sun City, AZ
02-2015

High School Diploma -

Page High School
Page, AZ
12-2014

Some College (No Degree) - Business

Mohave Community College
Lake Havasu City, AZ

Skills

  • Menu Memorization
  • Upselling strategies
  • Customer Service
  • Social Media Marketing
  • Food Service
  • Suggestive Selling
  • Proficient in mixology
  • Workplace Safety

Affiliations

  • Hiking
  • swimming
  • traveling
  • Joining in on events
  • Reading

Timeline

Lead Bartender

Hangar24Brewery
11.2019 - Current

Server

Canyon Crepes
02.2017 - 06.2017

Bartender

Windy Mesa
05.2016 - 02.2017

Certified Nursing Assistant

Beehive Homes Assisted Living
05.2015 - 10.2015

Certified Nursing Assistant - Nursing

Simpsons School of Nursing

High School Diploma -

Page High School

Some College (No Degree) - Business

Mohave Community College

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Keylia Howard