Keyllin Julisa Flores Montalvan

Hialeah,FL

Summary

Dynamic customer service professional with a proven track record at Navarro Discount Pharmacy, excelling in problem-solving and communication. Recognized for delivering exceptional service and resolving patient complaints efficiently. Strong leadership and teamwork skills, complemented by computer literacy, drive successful customer service initiatives and enhance overall patient satisfaction.

Overview

years of professional experience

Work History

Customer Service

Navarro Discount Pharmacy

11.2023 - Current

Provided excellent customer service, addressing concerns promptly and professionally.
Provided pre- and post-sales customer service and support.
Provided exceptional customer service, resolving patient complaints promptly and professionally.
Facilitated customer service initiatives by addressing inquiries promptly and professionally.

Education

High School Diploma -

Instituto Modesto

Nicaragua, Managua

06-2006

Skills

Exceptional customer service
Delivers exceptional customer service
Orthotic customer service
Customer service leadership
Communication

Leadership
Problem solving
Time management
Computer literacy
Teamwork

Accomplishments

Successfully finishing a complex task or project, demonstrating dedication and problem-solving skills.
Receiving recognition for academic achievements, professional contributions, or volunteer work.
Creating a new project or initiative, showcasing creativity and initiative.

Languages

Spanish

Full Professional

English