Keyner Arroyo Barahona
Reeds Spring,MO
Summary
Dynamic hospitality worker with experience at Old Edwards Inn and Spa, excelling in guest relations and cash handling. Proven ability to enhance service quality and streamline operations, fostering teamwork and efficiency. Recognized for maintaining high cleanliness standards and proactively improving workflows, ensuring exceptional guest experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Silver Dollar City
Reeds Spring, MO
06.2025 - Current
- Greeted customers entering the park and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bell Person
Old Edwards Inn and Spa
Highlands, NC
12.2024 - 03.2025
- Streamlined bell service operations through regular maintenance of luggage carts and storage areas.
- Delivered consistent high-quality service by adhering to company standards in all interactions with guests and colleagues alike.
- Facilitated smooth room transitions by coordinating closely with housekeeping staff on guest arrivals and departures.
- Proactively addressed potential operational bottlenecks by suggesting improvements in bell person workflows and departmental processes.
Dishwasher
Old Edwards Inn and Spa
Highlands, NC
12.2023 - 03.2024
- Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Education
Bachelor of Science - Human Movement Sciences
Universidad De Costa Rica
San José, Costa RicaSkills
- Hospitality industry experience
- Cash handling
- Guest relations
- Teamwork
Certification
- Global Sports Management, New York University - 6 months
- Data Analytics, Google - 6 months
- Personal training and fitness, International Professional Training - 100 hours
Languages
Spanish
English
Portuguese
Timeline
Cashier
Silver Dollar City
06.2025 - Current
Bell Person
Old Edwards Inn and Spa
12.2024 - 03.2025
Dishwasher
Old Edwards Inn and Spa
12.2023 - 03.2024
Bachelor of Science - Human Movement Sciences
Universidad De Costa Rica