Summary
Overview
Work History
Education
Skills
Timeline
Barista

Keynia Boone

Peachtree Corners,GA

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

4
4
years of professional experience

Work History

Barista

Target
Peachtree Corners, GA
03.2020 - Current
  • Helped with delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Cultivated to recall customers' names and address each by name.
  • Trained new employees in groups and in one-on-one scenarios.
  • Prioritized drink requests while managing interruptions.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Barista

Dunkin' Donuts
Chamblee , GA
08.2020 - 12.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • able to count the tilt

Education

Associate Degree In Nursing - Nursing

Gwinnett Technical College
Lawrenceville, GA
08.2021

Skills

  • Equipment Checks and Assessments
  • Display Maintenance
  • Coffee Machine Demonstrations
  • Equipment and Store Cleaning
  • Guest Satisfaction
  • Mobile Devices
  • Station Preparation
  • great multitasking skills

Timeline

Barista

Dunkin' Donuts
08.2020 - 12.2021

Barista

Target
03.2020 - Current

Associate Degree In Nursing - Nursing

Gwinnett Technical College

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Keynia Boone