Keyoka Black
Stone Mountain ,GA
Summary
Compassionate caregiver with extensive experience at Jovie, skilled in developing personalized care plans and fostering communication among clients and families. Adept in time management and problem-solving, I enhance client engagement through effective behavior management strategies and provide emotional support, ensuring comfort and well-being in daily living activities.
Overview
2027
2027
years of professional experience
Work History
Caregiver, Special Needs
Jovie
- Assisted individuals with daily living activities, ensuring comfort and well-being.
- Developed personalized care plans to meet unique needs of clients.
- Fostered communication between clients, families, and multidisciplinary teams.
- Implemented behavior management strategies to enhance client engagement.
- Prepared meals and snacks and fed clients.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Shift Leader
Jersey Mike's Subs
05.2015 - Current
- Oversaw team operations during peak hours to guarantee efficient service delivery.
- Trained new employees on food preparation and safety procedures to maintain quality standards.
- Managed inventory levels, placing orders to prevent stock shortages and optimize workflow.
- Assisted in resolving customer complaints promptly, enhancing overall dining experience.
- Monitored food quality and presentation standards, ensuring compliance with health regulations.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Caregiver
Help at Home Senior Care
03.2023 - 04.2025
Education
High School Diploma -
Sarah T Read
New Orleans, LA05.2021
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Patient care
Daily living assistance
Emotional support
Meal preparation
Compassionate care
Timeline
Caregiver
Help at Home Senior Care
03.2023 - 04.2025
Shift Leader
Jersey Mike's Subs
05.2015 - Current
Caregiver, Special Needs
Jovie
High School Diploma -
Sarah T Read