KEYON MAYO
Miami,United States
Summary
Dynamic bar manager with a proven track record at Corner Bar, excelling in customer service and team collaboration. Expert in inventory management and cocktail preparation, I enhanced operational efficiency and elevated guest experiences. Committed to safety and quality, I foster a positive environment while driving promotional events to boost patronage.
Service industry professional, consistently maintaining high standards and results-driven approach. Known for reliability and effective teamwork, adapting seamlessly to dynamic restaurant environments. Proficient in maintaining cleanliness, assisting waitstaff, and enhancing customer dining experiences.
Overview
17
17
years of professional experience
Work History
Server Assistant
E11EVEN Miami
Miami, FL
08.2022 - Current
- Assisted servers in delivering food and beverage orders efficiently to enhance guest experiences.
- Maintained cleanliness and organization of dining areas to ensure high standards of service.
- Supported team members during peak hours by restocking supplies and preparing tables for guests.
- Collaborated with kitchen staff to ensure timely order fulfillment and communication of special requests.
Bar Manager
Corner Bar
Miami, FL
11.2011 - 06.2022
- Managed daily bar operations, ensuring smooth service and customer satisfaction.
- Trained and mentored staff on cocktail preparation and customer engagement techniques.
- Developed and implemented inventory management procedures to reduce waste.
- Oversaw compliance with health and safety regulations, enhancing workplace safety standards.
- Curated seasonal drink menus, incorporating customer preferences and market trends.
- Coordinated promotional events to increase patronage and enhance brand visibility.
Warehouse Supervisor
Walmart
Miami, FL
04.2009 - 09.2011
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on best practices in inventory management and equipment usage.
- Implemented process improvements that enhanced order fulfillment accuracy and reduced turnaround times.
- Coordinated logistics for inbound and outbound shipments, optimizing transportation schedules and vendor relationships.
- Monitored inventory levels using Walmart's inventory management system, ensuring stock availability for customer demands.
- Conducted regular audits of warehouse processes to identify areas for efficiency gains and compliance with company standards.
- Led cross-functional teams in executing operational initiatives aimed at improving overall warehouse performance.
- Developed training programs focused on safety procedures, resulting in a safer work environment for all employees.
Education
GED -
Booker T Washington
Miami, FLSkills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Customer service
- Safe food handling
- Hospitality service expertise
- Heavy lifting
- Flexible schedule
Timeline
Server Assistant
E11EVEN Miami
08.2022 - Current
Bar Manager
Corner Bar
11.2011 - 06.2022
Warehouse Supervisor
Walmart
04.2009 - 09.2011
GED -
Booker T Washington