Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Keyon Taylor

Fort Riley North,KS

Summary

Sales associate with strong background in customer service and security protocols at Five Below. Expertise in training team members and conflict resolution, enhancing overall shopping experience. Proficient in cash handling and inventory management, consistently achieving high standards in store presentation and customer satisfaction. Some college education complemented by teamwork experience in collegiate sports, demonstrating effective collaboration skills.

Overview

4
4
years of professional experience

Work History

Sales Associate

Five Below
Olathe , KS
11.2022 - 01.2024
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained a high level of security within the branch by monitoring employee activities and enforcing security protocols.
  • Processed credit card transactions quickly and securely.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Used technology resources to assist customers in locating and selecting items.

Host

Texas Roadhouse
Sierra Vista , AZ
05.2020 - 08.2021
  • Provided menus and answered questions about menu items and specials.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Assigned seating arrangements based on customer preferences and restaurant policies.

Restaurant Busser

Texas Roadhouse
Sierra Vista, AZ
05.2020 - 08.2021
  • Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
  • Stocked ice bins with fresh ice cubes throughout the day as needed.
  • Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
  • Assisted with restocking supplies such as straws, cups, plates and utensils.
  • Provided assistance to other employees when needed during peak business hours.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.

Education

Some College (No Degree) - Kinesiology

MidAmerica Nazarene University
Olathe, KS

Skills

  • Security protocols
  • Adaptable and flexible
  • Team collaboration
  • Employee training
  • Conflict resolution
  • Product knowledge
  • Technology utilization
  • Customer service
  • Cash handling
  • Inventory management
  • Point of sale operation
  • Security policy

Affiliations

  • Student Athlete in college

Timeline

Sales Associate

Five Below
11.2022 - 01.2024

Host

Texas Roadhouse
05.2020 - 08.2021

Restaurant Busser

Texas Roadhouse
05.2020 - 08.2021

Some College (No Degree) - Kinesiology

MidAmerica Nazarene University

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Keyon Taylor