Keyon Wilkinson
Brooklyn
Summary
Seeking a challenging position that would help me obtain more knowledge of the day-to-day communication and public relations in a professional workforce using my technical skills.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Macy's
Brooklyn
10.2023 - 02.2025
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Excelled in exceeding daily credit card application goals.
Manager
Fields Good Chicken
Manhattan
01.2020 - 07.2022
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Ensured compliance with all local health regulations related to food safety.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Assistant Martial Arts Instructor/ camp counselor
Binns Victory Martials
Brooklyn
01.2015 - 01.2019
- Conducted warm-up exercises at the beginning of each class session.
- Performed administrative duties such as scheduling classes, ordering supplies.
- Assisted the head instructor in teaching martial arts classes to children and adults of all ages.
- Supervised groups of children during recreational activities.
- Conducted safety checks on all equipment used by campers.
Education
High School Diploma -
George Westinghouse
Brooklyn, NY06-2020
Some College (No Degree) -
Kingsborough Community College
Brooklyn, NYSkills
- JavaScript
- Excel
- Inventory management
- Learning management systems
- Customer service
Hobbies and Interests
- Member of Binns Victory Martials Arts Competition Team
- Plays Basketball
- Plays Piano
- Fashion Designer
- Editing Video Effects
- Photography
Timeline
Customer Service Representative
Macy's
10.2023 - 02.2025
Manager
Fields Good Chicken
01.2020 - 07.2022
Assistant Martial Arts Instructor/ camp counselor
Binns Victory Martials
01.2015 - 01.2019
High School Diploma -
George Westinghouse
Some College (No Degree) -
Kingsborough Community College