Jacques Andre Aniely St Fort
Fishers,IN
Summary
Customer service professional motivated to maintain customer satisfaction and contribute to company success. Committed worker, fast learner, Polyglot with high computer skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
NewTechFusion
Santo Domingo, Dominican Republic
10.2021 - 06.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong customer relationships to encourage repeat business.
Customer Service Representative
Legranvil
Santo Domingo, Dominican Republic
01.2021 - 09.2021
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
Education
Project Management
Edx & BID
Online09-2018
BBA - Bachelor of Business Administration
Global Technology School and University
Petion-Ville, Haiti09-2017
High School Diploma -
College Cathrine Flon
Haiti07-2016
Skills
- Complaint Resolution
- Data Collection
- Account Updating
- Scheduling
- Object-Oriented Programming
- Javascript
- Front-End Development
- CSS
- HTML
- Project Management
- Version Control
- Web Development
Languages
English
Professional
Spanish
Professional
French
Native/ Bilingual
Creole
Native/ Bilingual
Certification
- HTML
- CSS
- Javascript
- Python
- Version Control
Timeline
Customer Service Representative
NewTechFusion
10.2021 - 06.2022
Customer Service Representative
Legranvil
01.2021 - 09.2021
Project Management
Edx & BID
BBA - Bachelor of Business Administration
Global Technology School and University
High School Diploma -
College Cathrine Flon