Keyona Carter
Hoover,AL
Summary
Proven leader with extensive experience in retail management, notably with All-Star Elite, where I excelled in customer service and problem-solving. Skilled in multitasking and organization, significantly enhanced store operations and customer satisfaction. The proactive approach and ability to mentor staff have consistently improved store performance and efficiency.
Overview
5
5
years of professional experience
Work History
Store Manager
All Star Elite
03.2022 - 04.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Manager
Papa John's Pizza
03.2021 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Team Associate
Walmart
06.2018 - 03.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Bachelor of Science - Business Administration
Miles College
Fairfield, AL05.2026
High School Diploma -
Ramsay High School
Birmingham, AL05.2018
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Accomplishments
Phi Beta Lambda Business Club
Honors Curriculum
Sophomore Class President 2023-2024
Business Manager of MC Elite Modeling Troupe 2023-2024
Alpha Lambda Delta Honor Society
Vice President of MC Elite Modeling Troupe 2024-2025
Timeline
Store Manager
All Star Elite
03.2022 - 04.2023
Assistant Manager
Papa John's Pizza
03.2021 - 03.2022
Team Associate
Walmart
06.2018 - 03.2021
Bachelor of Science - Business Administration
Miles College
High School Diploma -
Ramsay High School
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