Keyona Weams
Harker Heights,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Photo Specialist
Walgreens
Killeen
03.2024 - Current
- Resolving customer complaints promptly, fostering trust and maintaining client relationships.
- Served large volumes of customers daily, promoting positive experiences and satisfaction.
- Demonstrated adaptability by managing multiple tasks, including cashiering and assisting in other store departments.
- Assisted customers with inquiries, providing timely and accurate information.
Customer Service Representative
Family Dollar
Killeen, TX
12.2023 - 09.2024
- Maintained clean, well-stocked store to enhance customer shopping experience.
- Unloaded merchandise from delivery trucks, organized inventory, and transported items to sales floor.
- Assisted in maintaining a clean, well-stocked store for customers during their shopping experience.
- Monitored customer activity to ensure safe and secure shopping environment.
- Completed additional responsibilities to enhance store efficiency.
Customer Service Associate
Mister Car Wash
01.2020 - 06.2020
- Communicated effectively with customers over phone and in person, enhancing customer satisfaction.
- Maintained composure while resolving challenging customer issues, fostering positive relationships.
- Acquired in-depth knowledge of company products, services, and policies to provide accurate customer support.
Education
High School Diploma -
Killeen High School
06.2019
High School -
Early College High School
08.2015
Skills
- Customer Service
- Product and service sales
- Adaptability
- Time Management
Certification
- TABC Certification
Timeline
Photo Specialist
Walgreens
03.2024 - Current
Customer Service Representative
Family Dollar
12.2023 - 09.2024
Customer Service Associate
Mister Car Wash
01.2020 - 06.2020
High School Diploma -
Killeen High School
High School -
Early College High School