Keyondra Davis
Valley Stream,NY
Summary
Committed and hardworking part-time cashier and BDC agent with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Incredibly quick learner when problems arise - ensures that one does the best of their abilities and pushes themselves to learn from others in any areas that one lacks in.
Overview
1
1
year of professional experience
Work History
BDC Agent and Part-time Cashier
Advantage Toyota
Valley Stream, NY
08.2021 - 07.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Handled inbound leads via phone and internet and directed to appropriate contact.
- Set up appointments with interested customers according to schedule availability.
Education
Bachelor of Arts - Film Production
CUNY Brooklyn College
Brooklyn College05.2023
Associate of Arts - Liberal Arts
CUNY Queensborough College
Queens, NY05.2021
Skills
- Outbound Calling
- Customer Relationship Management
- Effective Customer Communication
- Cooperative Attitude
- Cashier Abilities
- Resolving Discrepancies
- Information Updates Through Emails
Hobbies
- Volunteers as a Youth Leader at Freedom Chapel Church located in Amityville, NY
- Camera woman on Sunday mornings at church for our livestream and in person services
Timeline
BDC Agent and Part-time Cashier
Advantage Toyota
08.2021 - 07.2022
Bachelor of Arts - Film Production
CUNY Brooklyn College
Associate of Arts - Liberal Arts
CUNY Queensborough College
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