Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keyonna Goines Watson

Harrington,DE

Summary

Detailed-oriented administrative professional with experience in healthcare support, data entry, and patient services. Skilled in managing records, coordinating communication, and providing compassionate support in fast paced environments. Currently pursing a Bachelors degree in Healthcare Management and relocating to Jacksonville, Florida.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Certified Peer Recovery Specialist

The Bridge Clinic
04.2024 - Current
  • Connect clients to mental health, substance abuse, and housing services
  • Maintain accurate daily and weekly data tracking reports
  • Document client interactions and services in system databases
  • Collaborate with healthcare teams to coordinate care and referrals

Dietary Clerk

University of Maryland Eastern Shore, UMES
01.2017 - 04.2024
  • Managed patient meal orders via phone and computerized systems.
  • Entered and maintained accurate patient dietary information
  • Communicated with patients to ensure timely and correct meal service
  • Organized daily menus and supported department operations

Direct Support Professional

Benedictine School Ridgely
06.2012 - 01.2017
  • Provided individualized support to enhance daily living skills for residents with developmental disabilities.
  • Documented behavior, progress, and care provided
  • Assisted with educational and community-based activities
  • Followed individualized care plans (IEPs) and support

Education

Bachelor of Science - Healthcare Management

University of Phoenix
Tempe, AZ
02-2027

Certificate - Health Information Technology

University of Phoenix
Tempe, AZ
03-2025

Bachelor of Arts - Information Technology

University of Phoenix
Tempe, AZ
03-2024

Skills

  • Data Entry
  • Patient Support
  • Scheduling
  • HIPPA Awareness
  • Customer Service
  • Documentation
  • Organization
  • Teamwork

Certification

Certified Peer Recovery Specialist (Delaware)

Timeline

Certified Peer Recovery Specialist

The Bridge Clinic
04.2024 - Current

Dietary Clerk

University of Maryland Eastern Shore, UMES
01.2017 - 04.2024

Direct Support Professional

Benedictine School Ridgely
06.2012 - 01.2017

Bachelor of Science - Healthcare Management

University of Phoenix

Certificate - Health Information Technology

University of Phoenix

Bachelor of Arts - Information Technology

University of Phoenix
Keyonna Goines Watson