Keyri Melgar Vargas
Executive Assistant
College Station
Summary
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Executive Assistant and Marketing Manager
Otis Instruments Inc
College Station
02.2023 - 11.2025
- Provided high-level administrative support to executives, including calendar management, meeting coordination, and travel arrangements.
- Prepared, edited, and proofread correspondence, reports, and presentations, ensuring accuracy and a professional tone.
- Managed confidential information with discretion and maintained organized filing systems (digital and physical).
- Coordinated meetings and events, including agenda creation, materials preparation, and follow-up action tracking.
- Prioritized and managed multiple tasks and projects, anticipating executive needs and resolving issues proactively.
- Processed expense reports, invoices, and purchase orders, following company policies and financial guidelines.
- Streamlined administrative processes to improve efficiency, accuracy, and team productivity.
- Developed and executed marketing strategies and campaigns to increase brand awareness, engagement, and revenue growth.
- Oversaw digital marketing efforts, including social media management, email marketing, and content creation.
- Analyzed market trends, customer insights, and campaign performance to optimize strategies.
- Collaborated with cross-functional teams including sales, product, and creative departments to ensure consistent messaging and branding.
- Created and supervised marketing materials, such as ads, landing pages, brochures, and promotional content.
- Coordinated events, promotions, and product launches, ensuring smooth execution and measurable outcomes.
Collection Specialist/Mentor
Alltran Financial
Bryan
03.2016 - 02.2023
- Met and exceeded daily, weekly, and monthly collection quotas through effective outreach, negotiation, and account management.
- Conducted outbound and inbound calls using required scripts verbatim to ensure consistent communication and compliance with company standards.
- Adhered strictly to federal, state, and industry regulations, including the Fair Debt Collection Practices Act (FDCPA) and internal compliance policies.
- Processed customer payments accurately and securely, including setting up payment arrangements, verifying account information, and updating system records.
- Maintained detailed and timely documentation of all customer interactions, payment commitments, and account statuses in CRM systems.
- Delivered professional and empathetic customer service, helping customers understand account balances and available resolution options.
- Collaborated with team members and supervisors to meet department goals, improve workflows, and ensure consistent compliance.
- Identified delinquent accounts and assessed the best collection strategies, escalating accounts as necessary.
Skills
- Debt account management and collection software
- Dropbox
- Electronic calendar management software
- Fishbowl Warehouse
- Social media sites
- Web browser software
- Zoom
- Credit card processing machines
- Desktop computers
- Digital cameras
- Laptop computers
- Multi-line telephone systems
- Personal computers
- Photocopying equipment
- Predictive dialers
- Public address PA systems
- Scanners
- Proofreading
- Customer greeting
- Record maintenance
- Payment collection
- Data entry
- Correspondence distribution
- Message taking
- Appointment scheduling
- Travel reservation
- Meeting facility scheduling
- Telephone log maintenance
- Customer communication
- Mail delivery
- Mail sorting
- Deposit collection
References
References available upon request.
Timeline
Executive Assistant and Marketing Manager
Otis Instruments Inc
02.2023 - 11.2025
Collection Specialist/Mentor
Alltran Financial
03.2016 - 02.2023