Keyri Reyes
Brentwood ,NY
Summary
Motivated individual with experience in customer service and shipping . Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Shipping and Receiving Coordinator
Sheralven Enterprises
08.2024 - Current
- Coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Arranged for pick-up by carriers specified on customer purchase orders
- Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
- Reviewed paperwork to determine priorities and set schedules.
- Utilized advanced tracking software to monitor shipment progress from origin to destination accurately, keeping customers informed throughout the process.
Account Representative
3ovo Logistics
08.2021 - 08.2024
- Increased customers satisfaction through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Kept detailed records of customer interactions for traceability.
- Collaborated with other departments to address customer needs and service requests.
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Brentwood Highschool
Brentwood, NY08-2021
Skills
- Shipment verification
- Records management
- Reporting skills
- Email and phone communication
- Positive attitude
- Goal oriented
- Project management
- Teamwork and collaboration
- Multitasking Abilities
- Customer satisfaction
Languages
English
Spanish
Timeline
Shipping and Receiving Coordinator
Sheralven Enterprises
08.2024 - Current
Account Representative
3ovo Logistics
08.2021 - 08.2024
High School Diploma -
Brentwood Highschool
Similar Profiles
Valery MunozValery Munoz
Retail Worker at It Makes Scents (Sheralven Enterprise )Retail Worker at It Makes Scents (Sheralven Enterprise )
Elisa MillerElisa Miller
Director of Global Innovation and Strategy at Sheralven, LTDDirector of Global Innovation and Strategy at Sheralven, LTD
Lewis McCanceLewis McCance
CDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner EnterprisesCDL A OTR Truck Driver at US XPRESS ENTERPRISES, INC, Werner Enterprises