Keysa Williams
Morristown,TN
Summary
Compassionate and adaptable Certified Nursing Assistant with a strong focus on patient support and teamwork. Proven ability to implement care plans effectively while providing emotional support and maintaining safety. Ready to contribute to a dedicated healthcare team.
Overview
11
11
years of professional experience
Work History
Certified Nursing Assistant
Jefferson Park at Dandridge/Whitepine
Dandridge, Tennessee
08.2015 - Current
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored and recorded vital signs for resident health assessments.
- Provided companionship and emotional support to residents during interactions.
- Collaborated with nursing staff to implement care plans effectively.
- Maintained cleanliness and safety of resident living spaces and common areas.
- Documented resident progress and concerns in electronic health records promptly.
- Participated in team meetings to discuss resident care strategies and improvements.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Responded quickly to emergency situations involving sudden illness or injury.
- Distributed drinking water and nourishment to residents.
Certified Pharmacy Technician
MD Pharmacy
Morristown, Tennessee
01.2022 - 10.2022
- Trained new staff on pharmacy procedures and customer service standards.
- Ensured compliance with health regulations and pharmacy policies during operations.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Entered patient profile information into computer systems accurately and completely.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Certified Pharmacy Technician
CVS Pharmacy
Jefferson City, Tennessee
05.2021 - 12.2021
- Processed prescription orders accurately and efficiently for customer fulfillment.
- Assisted pharmacists in preparing medications and verifying dosage information.
- Maintained inventory levels by restocking shelves and managing expiration dates.
- Educated customers on medication usage and potential side effects.
- Operated pharmacy software to manage patient records and prescription history.
Education
Nursing Practice
Tennessee College of Applied Techno of Morristown
Morristown, TN04-2026
High School Diploma -
Jefferson County High School
Jefferson City, TN05-2015
Skills
- Recording vital signs
- Infection control procedures
- Able to lift 100 pounds
- Medical records management
- Collecting specimens
- Documentation expert
- Direct patient care
- Family support and assistance
- Intake recording
- Observing responses
- Admitting support
- Documenting behaviors
- End-of-life care
- G-tube care
- Adaptable
- Valid TN driver's license
- Tracheostomy care
- Vital sign monitoring
- Electronic health records
- Pharmacy procedures
- Customer service
- Team collaboration
- Inventory management
- Nursing student precepting
- Attention to detail
- Time management
References:
- Savannah Wood: (865)-712-6647
- Alexis Dunn: (865)-455-1361
- Allison Lovell: (423)-248-7794
- Vickie Anderson: (865)-696-7585
Timeline
Certified Pharmacy Technician
MD Pharmacy
01.2022 - 10.2022
Certified Pharmacy Technician
CVS Pharmacy
05.2021 - 12.2021
Certified Nursing Assistant
Jefferson Park at Dandridge/Whitepine
08.2015 - Current
Nursing Practice
Tennessee College of Applied Techno of Morristown
High School Diploma -
Jefferson County High School