Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keyshana Murphy

Tallahassee

Summary

Law enforcement professional committed to upholding high standards and achieving results. Extensive experience in maintaining public safety, enforcing laws, and conducting thorough investigations. Known for strong focus on team collaboration and adaptability to changing needs. Reliable with excellent problem-solving and communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Material Handler Supervisor

FCI / FDC Tallahassee
08.2023 - Current


  • Managed a Trust Fund credit card account with a $10,000 monthly limit and handled monthly reconciliation and preparation for accruals.
  • Contacted over 20 vendors via phone and BOP email for orders, deliveries, and product inquiries, ensuring full stock of commissary and supply items at all times.
  • Maintained great relationships with vendors. Keep account of contract compliance, and cost-effective sourcing strategies.
  • Managed daily operations handling 200K worth of freight, ensuring accurate data entry and shipment tracking using different inventory systems.
  • Assisted as a training instructor for the new staff and inmates in warehouse procedures, TRUFACS system use, forklift maneuvers, and inventory dealings.
  • Supervised and trained a team of 200 inmates on safety protocols, assigned tasks, and on policies, regulations, and compliance.
  • Synchronized all movements, using forklifts, dollies, and hand tools including for loading/unloading, placing storage, and staging.
  • Upheld precise inventory records; conducted cycle counts and ensured system updates, including ASN submissions and inventory transfers.
  • Synchronized with several departments to schedule deliveries, pickups, and maintain security of received inventory.
  • Supported production and service operations by preparing kits, handling shipping/receiving, and managing repair logistics for handheld equipment.
  • Created weekly and bi-weekly inventory reports, monitored stock levels, and made purchases using company-issued procurement cards.
  • Enforced sanitation and organization of warehouses and workspaces to maintain a safe and efficient environment.
  • Received and processed stock for all institutional departments including commissary, food service, laundry, administration office, and medical.
  • Used purchasing power through both government purchase cards (GPC) and official purchase order requisitions to procure resale items, emergency supplies, and institutional equipment.


AW Secretary

FCI / FDC Tallahassee
09.2022 - 08.2023


  • Provided secretarial support to Associate Wardens and executive staff.
  • Act on behalf as a switchboard operator and first line communicator and updated staff directories and scheduling using Microsoft 360 programs.
  • Foreseen financial obligations for accuracy and attached supporting annual audits in compliance with BOP and federal financial policies.
  • Sent different visitors, clients, and inmates to the appropriate staff requested. While responding to different inquiries and sustained privacy in all forms of communication.
  • Assisted in budget oversight and operational reviews; ensured corrective actions were tracked and completed.
  • Administered legal documents like administrative remedies, motions, and appeals while they were documented in case logs.
  • Reviewed sentencing documents and ensured proper submission to DSCC for sentence computation before submitting it to the Associates Wardens for final approval signatures.
  • Maintained mail compliance using the Mail Management Manual system and intercepted prohibited communications while processing legal mail.
  • Oversaw inmates in the (SHU) Special Housing Unit while counseling inmates during (DHO) Disciplinary Hearings for their behavioral incidents.
  • Collaborated with law enforcement agencies for inmate intake and discharge procedures.
  • Maintained and documented internal HR audits and ensured they were in compliance across all departments under my scope.
  • Prepared incident reports and conducted interviews for investigative follow-up.
  • Skillful in Microsoft Office Suite 360, SENTRY, Trupaid, GroupWise, Insight, and other BOP systems.
  • Conducted training as a Certified Training Officer; lead instructor for Introduction to Correctional Techniques Phase I and Annual Refresher Training.

Warden Secretary

FDC Miami
03.2020 - 09.2022


  • Warranted secrecy and operative operations within the Warden’s Office.
  • Organized dialogues for the Warden; gathered relevant background information.
  • Aided in contact between Warden, staff, inmates, external agencies, and community organizations.
  • Booked meetings, and travel for the Warden. I attended and took meeting minutes in the weekly Department Head and Labor-Management Relations meetings. After I prepared agendas for the upcoming weeks.
  • Screened and made sure all incoming calls, mail, and visitors were legitimate. I routed questions to the appropriate individual and upheld sensitive correspondence.
  • Constructed and revised official memos, reports, and documents for correctness, and proper grammar formatting.
  • Maintained and updated the Bureau of Prisons Program Statements and Operations Memorandums for the official master files.
  • Coordinated and planned institutional visits for regional and national Bureau staff, ensuring every was on one accord.
  • Ordered office supplies, and inventory with a government credit card and reconciled billing statements.
  • Reviewed cost tracking for executive staff via Computerized Fund Control System (CFC); issued fund control numbers and maintained compliance.
  • Maintained organized and secure filing systems, including the elimination of outdated files per policy.
  • I interacted with different law enforcements, attorneys, judges, employers, and inmate families.
  • Supported public relations efforts by providing approved institutional information to community groups.

Correctional Services

USP Atlanta
10.2018 - 03.2020
  • Managed pre-trial and sentenced inmates and conducted the daily activities and ensured order within assigned areas.
  • Conducted daily security rounds, shakedowns, inmate counts, and visual contraband searches.
  • Respond to emergencies situations, inmate conflicts, and escape attempts while using the appropriate use of force or restraints as required.
  • Upheld institutional safety and security by enforcing policy rules, federal regulations, and procedures.
  • Finalized comprehensive incident and investigative reports which lead to conducting witness interviews for internal investigations.
  • Operated the control center which has security systems, keys for facility vehicles, perimeter checks, and inmate transport.
  • Oversaw inmate intake, assessments, and maintained secure, accurate data using institutional software systems.
  • Trained staff and inmate workers on safety procedures, work assignments, and compliance standards.
  • Used sound judgment, situational awareness, and professional conduct in high-stressful environments.

Correctional Services

FCI / FDC Tallahassee
01.2017 - 10.2018


  • Supervised day-to-day operations and managed a team of correctional officers, ensuring compliance with institutional policies and a secure environment for both staff and inmates.
  • Conducted inmate counts, security rounds, shakedowns, and visual contraband searches.
  • Responded to emergencies, disturbances, and escape attempts with appropriate use of force or restraint as needed.
  • Coordinated with medical staff in situations where medical was needed.
  • Coordinated different moves on the Compound as the Compound #1 officer. While maintain order and compliance at Main Line.

Education

High school diploma or equivalent -

East Gadsden High School
Havana, FL
05.2013

Skills

  • Warehouse safety
  • Order picking
  • Shipping and receiving
  • Safety Protocol
  • Effective communication
  • Microsoft office
  • Data entry
  • Payment distribution
  • Writing reports
  • Administrative procedures

Certification

  • A.C.I. Training Academy - 2014
  • Glynco ,Florida - Federal Certification - 2018
  • Denver, Colorado - Certified Correctional Training Specialist (CTO) - 2023

Languages

English
Spoken Advanced
Written Advanced
Read Advanced

Timeline

Material Handler Supervisor

FCI / FDC Tallahassee
08.2023 - Current

AW Secretary

FCI / FDC Tallahassee
09.2022 - 08.2023

Warden Secretary

FDC Miami
03.2020 - 09.2022

Correctional Services

USP Atlanta
10.2018 - 03.2020

Correctional Services

FCI / FDC Tallahassee
01.2017 - 10.2018

High school diploma or equivalent -

East Gadsden High School

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