Keyshaun Hobbs
Winter Haven,FL
Summary
Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.
Overview
19
19
years of professional experience
Work History
Supervisor of Operations
Results Companies
Winter Haven, FL
01.2020 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
VPK Teacher/Childcare Assistant
Christian Early Childhood Development Academy
04.2018 - 01.2020
- Responsibilities:
- Kept records of the student's progress, routines, and interests, and keep parents informed about their child's development.
- Instructed children (normally up to 5 years of age) in activities designed to promote social, physical, and intellectual growth needed for primary school in preschool, day care center, or other ...
- Assisted with VPK, classes
- Enhanced student comprehension by utilizing visual aids and hands-on activities in lessons.
- Fostered a positive learning environment, implementing classroom management strategies for effective behavior modification.
Medical Billing and coding Specialists
Bond Clinic
Winter Haven, FL
02.2006 - 04.2018
- Responsibilities : Enter patient information into computer files, and possibly also in paper records Organize, manage, and sort paperwork (including patients’ charts) Continue to enter data as patients are subjected to diagnostic tests and receive treatments
Education
High School Diploma -
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Goal setting
- Quality assurance
- Coaching and mentoring
- Verbal and written communication
- Schedule management
- MS office
- Customer relationship management (CRM)
- KPI tracking
Timeline
Supervisor of Operations
Results Companies
01.2020 - Current
VPK Teacher/Childcare Assistant
Christian Early Childhood Development Academy
04.2018 - 01.2020
Medical Billing and coding Specialists
Bond Clinic
02.2006 - 04.2018