KEYSHAWN BOSTON

Crew Member

Sonic DriveIn

10.2020 - 01.2025

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Operated cash register to ring up final bill and process various forms of payment.
Became familiar with products to answer questions and make suggestions.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Prepared products following restaurant, health, and safety standards and procedures.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Trained new team members on procedures, customer service, and sales techniques.