KEYSHELL HAYES
Sacramento,CA
Summary
To secure a position in the workforce where my Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
16
16
years of professional experience
Work History
Medical Assistant II
UC Davis Health Systems TES
02.2026 - Current
- Administered patient care procedures, ensuring compliance with safety protocols and quality standards.
- Assisted healthcare providers with examinations and procedures, enhancing patient comfort and efficiency.
- respond to phone inquiries
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated appointments and follow-ups, optimizing clinic workflow to reduce patient wait times.
- Procedures
Medical assistant
Folsom urgent care
03.2022 - Current
- Maintained accurate medical records through filing, charting
- Kept examination rooms clean, stocked with necessary supplies
- Responded to phone inquiries, coordinated appointment schedules, and optimized patient flow while welcoming visitors in a professional manner
- Filed insurance claims forms in accordance with applicable regulations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Cleaned and maintained medical equipment following procedures and
- Administered medications under physician's supervision
- Changed dressings on wounds
Custodian supervisor
CALPIA
06.2018 - 01.2022
- Staff Education and Training
- Assists In Hiring Process
- Monthly reporting of goal, accomplishments and Future plans
- Communication with staff, Administration and other departments
- Supplies ordering
- Orients, develops, and supervises all supervisory / housekeeping
- Conducts Regular inspection and makes recommendations to facility
- OSHA, HIPPA, Title 17 & 22
Custodian
UC Davis of California
12.2016 - 07.2018
- Emptying Trash
- Dust Mopping & Mopping floors
- Office & classroom cleaning
- Stripping & waxing floor
- Vacuuming, extraction carpet, Burnish floor
- Equipment cleaning
- Stocking bathrooms & cleaning bathrooms
Housekeeping/Account Manager
Healthcare Service Group
03.2014 - 09.2017
- Payroll/ Scheduling, customer services/, problem solving
- Hiring/firing
- Strip & waxing floor Chemical ordering/paper/plastic ordering
- Housekeeping Service, Following 5&7 step cleaning steps to insure cleanliness to resident room maintaining Full accountability
- HIPAA, OSHA Regulations
Direct Support
On My Own Independent living facility
12.2010 - 03.2014
- Assisting with daily activity, Daily ADL Hygiene, Medication passing
- Assisting with Daily Goals, Transporting to and from Doctors Appt
- Food prep, Nutrition, Food Safety, Washing of clothes
Education
High School Diploma -
C4L Academy
Irvine, CA06.2004
Skills
- Administrative healthcare management
- Electronic medical records expertise
- Sample collection techniques
- Terminology in medicine
- Oncology and gynecology knowledge
- Excel and Outlook proficiency
- Electrocardiogram skills
- Telephone etiquette
Timeline
Medical Assistant II
UC Davis Health Systems TES
02.2026 - Current
Medical assistant
Folsom urgent care
03.2022 - Current
Custodian supervisor
CALPIA
06.2018 - 01.2022
Custodian
UC Davis of California
12.2016 - 07.2018
Housekeeping/Account Manager
Healthcare Service Group
03.2014 - 09.2017
Direct Support
On My Own Independent living facility
12.2010 - 03.2014
High School Diploma -
C4L Academy