Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Keyshondra Phipps

Shreveport,United States

Summary

Professional, discrete and hardworking Room Service Attendant offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service.

Overview

4
4
years of professional experience

Work History

Room Service Attendant/Hostess

Horseshoe Casino
08.2023 - Current
  • Delivered food items to guest rooms promptly and efficiently
  • Conducted thorough inspections of all food items prior to delivery to ensure accuracy
  • Managed all cash transactions with accuracy and efficiency
  • Maintained cleanliness and organization of work area, including counters and tables, throughout shift
  • Followed safety protocols when handling hot plates and trays during delivery process
  • Adhered strictly to health regulations regarding food storage, cleaning, and preparation

Material Handler

FedEx Express
01.2022 - 08.2023
  • Secured ULDs on ramp and set up ULDs in warehouse for shift
  • Received and distributed incoming materials to designated areas
  • Inspected materials for damages and defects upon receipt
  • Loaded and unloaded trucks using appropriate material handling equipment
  • Reported malfunctions or damages of material handling equipment promptly
  • Operated conveyor belts, push-back tractors, and aircraft tugs daily
  • Loaded and unloaded ULDs and packages transporting to and from aircraft.

Seasonal Fulfilment

Target
11.2021 - 01.2022
  • Selected online customer orders with precision and attention to detail
  • Organized finished orders in designated temperature bays
  • Provided customer service by assisting with product selection and purchase decisions
  • Verified orders for accuracy and completeness, ensuring all necessary components were included
  • Accepted, processed, and expediently filled orders
  • Retrieved merchandise from shelves and storage areas to fulfill orders
  • Completed orders in accordance with established standards using standard picking system.

Seasonal Driver Helper

United Parcel Services
11.2021 - 12.2021
  • Assisted driver in delivering packages to designated locations
  • Supported driver in loading and unloading packages and materials
  • Ensured safe, timely, and efficient delivery of goods while obeying traffic laws and regulations.

Fulfillment

Walmart
05.2021 - 10.2021
  • Managed and organized incoming orders by accurately placing finished products in designated temperature bays
  • Selected products and items from shelves and pallets with precision for customer orders
  • Received and processed incoming orders efficiently and accurately
  • Organized and labeled merchandise to streamline retrieval processes
  • Met challenging daily objectives by fulfilling orders promptly
  • Confirmed items picked for orders by inputting codes into system for accuracy and verification.

Floater

Belaire Learning Center
03.2021 - 05.2021
  • Collaborated with lead teachers to oversee children ages newborn to 5
  • Monitored and supervised after school children ages 6 and up
  • Assisted children during various activities and playtime
  • Maintained required adult to child ratios through effective communication with lead teachers
  • Supervised children during recess and lunch periods
  • Ensured children's safety by remaining within sight and sound at all times.

Host/To Go Specialist

Applebee's
05.2020 - 03.2021
  • Managed all incoming phone and third-party app orders for efficient processing
  • Conducted cash drawer balancing at close of each shift for accurate financial reporting
  • Ensured restaurant compliance with health and safety regulations at all times
  • Acted as primary point of contact for resolving guest complaints and accommodating special requests
  • Processed customer payments utilizing POS system for seamless transactions
  • Welcomed guests upon arrival, provided menus, and assisted with inquiries regarding menu items and promotions
  • Provided accurate wait times and maintained waitlist for optimal guest seating
  • Assisted servers by escorting guests to their tables and managing dining room layout for staff efficiency.

Education

Biological Sciences -

Louisiana State University At Shreveport
Shreveport, LA
12.2026

High School -

Huntington High School
Shreveport, LA
05.2020

Skills

  • Fast-paced environment
  • Punctuality
  • Guest Relations
  • Food safety practices
  • Detail-oriented
  • POS Systems
  • Stock replenishment
  • Equipment safety
  • Tugger Operations
  • Teamwork and Collaboration
  • Picking and Packing
  • Warehouse Operations

Accomplishments

  • Recognized as Employee of the Month for exceptional performance and dedication
  • Demonstrated outstanding commitment to excellence in all tasks and responsibilities
  • Consistently exceeded performance expectations and contributed positively to team success

Timeline

Room Service Attendant/Hostess

Horseshoe Casino
08.2023 - Current

Material Handler

FedEx Express
01.2022 - 08.2023

Seasonal Fulfilment

Target
11.2021 - 01.2022

Seasonal Driver Helper

United Parcel Services
11.2021 - 12.2021

Fulfillment

Walmart
05.2021 - 10.2021

Floater

Belaire Learning Center
03.2021 - 05.2021

Host/To Go Specialist

Applebee's
05.2020 - 03.2021

Biological Sciences -

Louisiana State University At Shreveport

High School -

Huntington High School

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Keyshondra Phipps