Dedicated Shop Associate with extensive experience in customer service, sales, and inventory management. Strong communication and problem-solving skills support high customer satisfaction and sales growth. Skilled in multitasking and time management within fast-paced environments, consistently delivering quality service and adapting to changing demands.
Work History
Vape Shop Associate
1 Year 1 Month
Rips | Tacoma, Washington | 10.2026 - 11.2027
Welcomed RIPS customers and answered product questions.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Described merchandise and explained use, operation and care.
Restocked merchandise and arranged sales floor displays.
Unboxed shipments and tagged incoming merchandise to maintain accurate inventory.
Monitored store for security risks and identified potential theft to safeguard merchandise.
Assisted RIPS team with daily opening and closing procedures to ensure smooth operations.
Customer Service Representative
1 Year 8 Months
Grocery Outlet Inc. | Puyallup, Washington | 01.2024 - 09.2025
Delivered exceptional customer service, contributing to high levels of customer satisfaction.
Resolved customer complaints promptly and efficiently.
Engaged customers in conversation to understand needs, effectively resolving issues and answering product questions.