Kezia Njihia
Texas Department Of Criminal Justice
Huntsville,TX
2
Languages
7
years of professional experience
Detail-oriented correctional officer with strong monitoring and conflict resolution skills. Committed to maintaining safety and order while ensuring documentation accuracy.
Work History
Correctional Officer
1 Year 10 Months- Monitored inmate activities to ensure compliance with facility rules and regulations.
- Conducted regular security checks to maintain safety and order within the institution.
- Assisted in de-escalating conflicts among inmates, promoting a safer environment.
- Documented incidents and reports accurately for review and processing by supervisory staff.
- Collaborated with team members to implement safety protocols during emergencies.
Sales Manager
3 Years 7 Months- Developed and implemented sales strategies to enhance customer engagement and retention.
- Analyzed market trends to identify new opportunities for revenue growth and product positioning.
- Collaborated with marketing team to align promotional efforts with sales objectives and target audience.
- Conducted competitive analysis to inform adjustments in pricing strategies and promotional campaigns.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
High School Diploma
- Awarded [best top student)
- Ranked in Top 89% of class
Skills
Mental health awareness
Safety and security enforcement
Relationship building and management
Records management
Languages
English
Professional Working
Swahili
Full Professional
Timeline
Correctional Officer
Texas Department Of Criminal Justice
10.2024 - CurrentRead More
Sales Manager
Spring Beauty
05.2019 - 12.2022Read More
Wamuini Secondary School80
High School Diploma
Read More