Keziah Curtis
Cincinnati,OH
Summary
Dynamic professional with a strong work ethic and a proven track record at Hard Rock Casino, excelling in customer service and team collaboration. As an Owner/Stylist at Paradise Beauty Parlor, I enhanced operational efficiency and fostered a positive workplace culture, driving customer satisfaction and loyalty through exceptional service and effective marketing strategies.
Overview
2026
2026
years of professional experience
Work History
BsB Attendent
HARD ROCK CASINO
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Collaborated with team members to improve overall service quality and guest experience.
Owner/stylists
PARADISE Beauty Parlor Llc
12.2015 - Current
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Education
Diploma - BASIC Studies
Life Skill of Cincinnati
Cincinnati, OH12.2004
Skills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
Timeline
Owner/stylists
PARADISE Beauty Parlor Llc
12.2015 - Current
BsB Attendent
HARD ROCK CASINO
Diploma - BASIC Studies
Life Skill of Cincinnati
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