LARRY T. MURRAY

Assist visitors and patients as they arrive or depart Michigan Medicine. Also transport patients or visitors to various clinics in the hospital. Sanitizing and disinfecting of transport equipment.

• Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
• Enhanced passenger satisfaction by providing timely and efficient shuttle services to and from the airport.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Transported customers to and from Detroit Metro Airport.
• Maintained clean and neat shuttle for passenger comfort.
• Maintained excellent condition of vehicles through re-fueling and cleaning.
• Operated with safety and skill to avoid accidents and delays.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Prepared merchandise for sales floor by pricing or tagging.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Performed cash, card, and check transactions to complete customer purchases.

Lead a team of 10 service planners who provided electrical service to industrial, commercial and residential customers.