Summary
Overview
Work History
Education
Skills
Soccer Coach
Timeline
TruckDriver

Kezza Askam

Belgrade,MT

Summary

Offering more than 10 years in the customer service industry. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Vital knowledge of building materials and products.

Overview

16
16
years of professional experience

Work History

Lawn and Garden Department Manager

Kenyon Noble Lumber And Hardware
10.2017 - 08.2023
  • Maintained records related to sales, returns and inventory availability
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Sought out customers to help and offered immediate assistance with locating items and making selections

Chef

The Garage Soup Shack & Mesquite Grill
04.2010 - 09.2017
  • Selling and serving food to customers with a smile.
  • Developing recipes to create seven homemade soups daily.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates

Front Desk Agent

Best Western
02.2009 - 01.2010
  • Taking and processed reservations
  • Verified that personal and payment information on guest accounts was accurate and complete.
  • Promoted hotel brand's loyalty scheme through Best Western Rewards.

Culinary Associate

Montana State University
08.2007 - 05.2009
  • Managed salad/sandwich/taco bar.
  • Verified that prepared food met all standards for quality and quantity.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning

Education

High School Diploma -

Capital High School
Helena, MT
06.2004

Skills

  • Teamwork skills
  • Time management
  • Strong client-interaction skills
  • Energetic, friendly and enthusiastic
  • Cash handling expert
  • Thrives in fast-paced environment
  • Quick problem solver
  • Service-oriented
  • Customer Inquiries
  • Creativity

Soccer Coach

  • Dynamic Coach with 5 years in the organization, strategic planning, management and peripheral responsibilities of soccer coaching. Volunteering for AYSO and BLITZZ teaching the fundamentals of soccer.


Timeline

Lawn and Garden Department Manager

Kenyon Noble Lumber And Hardware
10.2017 - 08.2023

Chef

The Garage Soup Shack & Mesquite Grill
04.2010 - 09.2017

Front Desk Agent

Best Western
02.2009 - 01.2010

Culinary Associate

Montana State University
08.2007 - 05.2009

High School Diploma -

Capital High School

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Kezza Askam