Kenneth Garlit
Summary
Hardworking Network Administrator with 10 years of experience in Information andTechnology. Determined and focused in managing network infrastructure and optimizing environments to best standards. Passionate to deliver and perform at a high level while producing exception work to meet company needs. Capable in troubleshooting complex problems and reaching innovative solutions. Respectful team player when interfacing with other staff members, vendors and end-users.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Network Specialist
Anheuser-Busch
05.2022 - Current
- Provide onsite and remote support for day-to-day operations of LAN and WAN hardware for various locations throughout North America.
- Respond in a timely manner to network related issues and outages.
- Maintain inventory of all network owned equipment.
- Configure and deploy network hardware such as Cisco switches and routers, firewalls, access points, wireless LAN controllers, VOIP phones, and Meraki devices.
- Travel to remote locations within the United States to perform activities such as core, LAN, and WAN upgrades, wireless infrastructure replacement, and power management.
- Work closely with multiple business units to provide network and telecom optimization across the company.
- Properly document all network and telecom related information for each site including diagrams, photos, hardware information, and LAN/WAN data.
- Create standard operating procedures for network related items such as switch configurations and proper photos of deployed equipment.
- Coordinated with external vendors to deliver IT project components including site-surveys and hardware installations.
Network Specialist II
Neighbors Credit Union
02.2022 - 05.2022
- Maintain Cisco Firepower firewall, Meraki switches and Access points.
- Provide Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Implemented SSO for Keeper Password Manager.
- Manage and renew certificates.
- Office 365 administration.
- Azure and VMWare administration.
- Monitor system backups and respond to alerts.
Senior Network Coordinator
Vi-Jon
02.2021 - 02.2022
- Configure networks for smooth, reliable operation to meet business processes and objectives.
- Perform day-to-day LAN and WAN administration, maintenance and support.
- Maintain network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices, specifically Cisco switches, Palo Alto firewalls, HP Aruba access points, Windows servers and Axis cameras.
- Plan, coordinate and implement projects to improve network Infrastructure.
- Maintain and implement network security measures such multifactor authentication, port security, spam filtering, content filtering, and password requirements.
- Manage and support Windows on premise and Azure Active Directory.
- Develop knowledge base for helpdesk and other team members.
- Document physical layout of network using Visio.
- Work closely with Network Engineer in development of network.
- Purchase hardware and equipment for IT projects and resources.
IT Service Desk Analyst
Vi-Jon
03.2020 - 02.2021
- Provided Tier 1 IT support to internal users through remote software and onsite.
- Image Windows PCs and install needed software.
- Used ticketing systems to manage and process support actions and requests.
- Maintain inventory count of computers and other various IT equipment.
- Maintain inventory count of printer toner.
- Active Directory user management.
- Creating how-to documents for users.
- Worked in O365 environment such as applying license to users, converting mailboxes, creating Distribution Lists.
- Deploying Software via tools such as SCCM and PDQ.
- Participate in on-call rotation.
IT Support Technician
Complete Technology Solutions
05.2014 - 03.2020
- Provide IT and voice techinical support both remotely and onsite for customers.
- Created work order tickets.
- Imaged PCs and deployed for users.
- Active Directory user management.
- Installed new telephone systems, managed configurations and delivered end user training.
- Configured and installed Windows servers, firewalls, routers, switches and access points.
- Ran and tested cable including CAT5, CAT6, Fiber, and Coax.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations such as mounting cameras, phone systems, and data equipment.
- Relocated customer equipment to different locations when needed.
- Managed data backups and disaster recovery operations for customers.
- Wrote and updated group policy in customer domains.
- Experience working in virtual environment such as VMWare and Azure.
- Maintained and updated firewalls and ACLs.
- Documented and updated internal knowledge base on changes or upgrades to customers
- infrastructure.
- Participated in on-call rotation.
Education
High School Diploma -
Steeleville High School
Steeleville IL05-2014
Skills
- Network Support
- Network Security
- Network Firewall Management
- Cable Management
- Hardware Installation
- Technical Troubleshooting
- Documentation and Recordkeeping
- Inventory Management
- Verbal and Written Communication
- Project Management
Certification
Cisco CCNA
CompTIA A+
Timeline
Network Specialist
Anheuser-Busch
05.2022 - Current
Network Specialist II
Neighbors Credit Union
02.2022 - 05.2022
Senior Network Coordinator
Vi-Jon
02.2021 - 02.2022
IT Service Desk Analyst
Vi-Jon
03.2020 - 02.2021
IT Support Technician
Complete Technology Solutions
05.2014 - 03.2020
Cisco CCNA
CompTIA A+
High School Diploma -
Steeleville High School
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