Kylie Gonsior
Omaha,NE
Summary
Qualified nursing team member adept at communication services, working with healthcare professionals and giving clients positive outcomes. Excellent communicator and relationship-builder with exceptional skills in multitasking, planning and solving diverse problems.
Overview
9
9
years of professional experience
Work History
Patient Care Representative/CNA
Aesthetic Surgical Images
08.2022 - 04.2024
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Delivered compassionate care for patients after surgery by monitoring vital signs and documenting relevant information.
- Effectively work with physicians, nurses and healthcare team members.
- Succeeded in client communication, scheduling consultations, appointment reminders, and follow up appointments.
- Recruited patients over the phone, through website inquiries and realself.com.
- Demonstrated exceptional organizational skills by managing multiple tasks while prioritizing urgent matters effectively in a fast-paced setting.
- Actively participated in staff meetings contributing valuable insights within the clinic to enhance patient experience.
- Cared for patients at post operative appointments (dressing changes, drain removals).
- Apply lidocaine/pressure to injection sites before and during non-surgical procedures.
- Provided empathetic support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.
- Trained on Obagi Medical Skincare, 3D Vectra Imaging, Before & After procedure photography, face and body suture removal.
- Responded to patient queries and concerns concerning insurance coverages.
- Completed FMLA paperwork.
- Maintained confidentiality of patient data and condition to safeguard health information.
Assistant Manager
Serenity Esthetics
01.2020 - 02.2022
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised actions to increase productivity and efficiency while directing and motivating staff.
- Established positive relationships and connections with customers.
- Directed workflows and shift coverage that were organized to satisfy business goals and accountability.
- Managed employee performance reviews.
- Maximized team productivity by assigning creative goals for team members.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual clients requests.
- Inventory accuracy maintained by calculating the amount of product on hand and selling differences.
Youth Gymnastics Coach
Midwest Cheer Elite
06.2015 - 06.2019
- Established positive relationships with parents, students and athletic administrators.
- Helped students master learning concepts through one-on-one and small group lessons.
- Contributed to a positive, educational setting by promoting student success.
- Collaborated with other coaches to design comprehensive practice schedules and competition strategies.
- Increased athlete confidence through personalized goal-setting and motivational conversations.
- Create activities designed to meet the preferences of students for a fun learning environment.
- Promoted stretching, mobility work, and proper form to help students safely build strength.
- Promoted a safe training environment by enforcing gym rules and safety guidelines during all sessions.
Education
Bachelor of Science - Bachelor of Science in Nursing
Clarkson College
Omaha, NE12.2024
BSN Prerequisites -
University of Nebraska Lincoln
Lincoln, NEHigh School Diploma -
Elkhorn High School
Skills
- Product and Service Knowledge
- Attentive
- Appointment scheduling and confirmation
- Customer Service
- Team-oriented
- Problem-Solving
- Sociable
- Goal Setting
- Reliable
- Multitasking ability
- Patient-focused care
- Organizational Skills
- Verbal and written communication
- Relationship Building
- Medical Terminology
- Wound care
- Suture removal
Additional Experiences
BLS and CNA Certification
Volunteer at Food Bank For The Heartland and Open Door Mission
Timeline
Patient Care Representative/CNA
Aesthetic Surgical Images
08.2022 - 04.2024
Assistant Manager
Serenity Esthetics
01.2020 - 02.2022
Youth Gymnastics Coach
Midwest Cheer Elite
06.2015 - 06.2019
Bachelor of Science - Bachelor of Science in Nursing
Clarkson College
BSN Prerequisites -
University of Nebraska Lincoln
High School Diploma -
Elkhorn High School
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