Kenneth Greer
McKinney,TX
Summary
Seeking to collaborate across teams to organize and ensure the complex issues are addressed in an appropriate manner. With a sense of urgency, I intend to responsibly perform troubleshooting investigations both internally and externally.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Delivery Driver
Uber Eats
McKinney , Texas
01.2023 - Current
- Safely transported and delivered items to customers, ensuring timely and accurate deliveries.
- Utilized map programs and GPS systems to navigate efficient routes.
- Provided excellent customer service and communicated effectively with customers.
Delivery Driver
DoorDash
McKinney, TX
05.2021 - 01.2023
- Delivered food to customers in a timely manner, maintaining efficient delivery times.
- Handled rush merchandise on tight schedules to meet customer targets.
- Ensured proper handling of merchandise in accordance with company standards.
Stocker Associate
Walmart
McKinney, TX
02.2021 - 04.2021
- Stock the essential store items and supplies and help out with cashier as needed.
- Provide exceptional customer service while doing my daily tasks.
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
Insurance Agent
Connexion Point
Remote, TX
09.2020 - 01.2021
- Enrolled customers in Medicare Advantage insurance plans.
- Quickly assessing customer needs and providing sound solutions.
- Compare customers current plan to potential new plan.
- Engaged customers and provided high level of service by carefully explaining details about documents.
Signs and Markings Technician
City of Mckinney
McKinney, TX
10.2017 - 09.2020
- Provided routine maintenance on roadway signs and road markings throughout the city and conducted speed and turn studies for future growth and development.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals while juggling multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Maintenance/Sales Technician
Discount Tire Co
McKinney, TX
09.2007 - 10.2017
- Recommended products to customers related to the make and model of their vehicles.
- Used customer service skills to help customers and provide advice that can help with up-keep of their vehicle's tires and wheels.
- Obtained consistent word-of-mouth referrals by fully satisfying customers with expert service and fostered relationships to retain business.
Cashier/Packer
Chicken Express
05.2007 - 08.2007
- Led team in recording, preparing, and delivering orders to customers.
- Tendered money, cleaned the dining room, and maintained clean and orderly back of store.
- Used customer service skills to handle customer issues and/or complaints.
- Help minimized wait time in drive-thru and dining area with expertise in customer service.
Education
Associate of Arts - General Studies
Collin College
McKinney, TX05.2016
Skills
- Excellent sense of direction
- Dependable and reliable
- Meticulous attention to detail
- Critical thinker
- Data Integrity and Data Entry
- Customer service-oriented
- Time Management
- Decision-making
- Familiar with Microsoft Office
- CRM Software
Certification
- Licensed Insurance Agent. [Texas Department of Insurance] - September 2020 - December 2024
- Technical Supports Fundamentals Training Certification - Google [2022]
- Foundations:Data, Data, Everywhere Training Certification- Coursera[2021]
Timeline
Delivery Driver
Uber Eats
01.2023 - Current
Delivery Driver
DoorDash
05.2021 - 01.2023
Stocker Associate
Walmart
02.2021 - 04.2021
Insurance Agent
Connexion Point
09.2020 - 01.2021
Signs and Markings Technician
City of Mckinney
10.2017 - 09.2020
Maintenance/Sales Technician
Discount Tire Co
09.2007 - 10.2017
Cashier/Packer
Chicken Express
05.2007 - 08.2007
Associate of Arts - General Studies
Collin College
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