Summary
Overview
Work History
Education
Skills
Timeline
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Khaalid Lockett

Vallejo,CA

Summary

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Specialist Account Manager

United Rentals
07.2024 - Current
  • Played a pivotal role in driving business growth through active participation in marketing initiatives, offering valuable insights into industry trends, customer preferences, and competitive landscapes.
  • Contributed to the development of competitive bids for potential and current clients, effectively showcasing the company's expertise and value proposition in the market.
  • Conducted regular account reviews to identify optimization opportunities and ensure sustained success.
  • Designed and implemented customized account plans to support clients in achieving their strategic business objectives.
  • Leveraged analytical skills to monitor and report on key account performance metrics, delivering actionable insights to drive future growth.
  • Identified strategic entry points to enhance market penetration and maximize ROI.

Flooring Specialist Product Manager

Herc Rentals
06.2018 - Current
  • Managed rental and sales of construction equipment to construction contractors.
  • Evaluated customer needs and provided effective solutions for maintaining and demolishing concrete floors.
  • Proactively identified and pursued business opportunities by prospecting and engaging with clients in need of concrete flooring equipment.

Store Protection Specialist

Ross
11.2016 - 06.2018
  • Identified and reported suspicious behavior on the sales floor, effectively communicating concerns to management.
  • Monitored the front door to prevent internal and external theft.
  • Maintained vigilance over management activities at registers and cash procedures to minimize shrinkage.
  • Educated associates on safety and security protocols to uphold store integrity and prevent incidents.

Crew member

McDonald's
06.2014 - 06.2015
  • Safeguarded cash registers while managing orders in both drive-thru and dining areas.
  • Maintained and cleaned cooking equipment to ensure smooth operational functionality of the store.
  • Delivered exceptional customer service to uphold a welcoming and profitable environment.

Education

Master of Science - Public Administration

California State University - Bakersfield
Bakersfield, CA
12.2021

Bachelors of Arts - Communication Studies

California State University, Chico
Chico, CA
05.2018

Associates of Arts - Communications

Southwestern Community College
Chula Vista, CA
05.2016

Skills

  • Concrete polishing
  • Flooring Maintenance Knowledge
  • Sealing and Finishing
  • Epoxy Coating Application
  • Customer Service
  • Surface Preparation
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Decision-Making
  • Reliability

Timeline

Specialist Account Manager

United Rentals
07.2024 - Current

Flooring Specialist Product Manager

Herc Rentals
06.2018 - Current

Store Protection Specialist

Ross
11.2016 - 06.2018

Crew member

McDonald's
06.2014 - 06.2015

Master of Science - Public Administration

California State University - Bakersfield

Bachelors of Arts - Communication Studies

California State University, Chico

Associates of Arts - Communications

Southwestern Community College

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Khaalid Lockett