Lee Flores

Sold floors for customers as well as sold installations, also responsible for ordering and maintaining products in Warehouse and showroom

• Improved customer satisfaction by efficiently addressing and resolving flooring-related issues.
• Provided exceptional post-installation support to clients, addressing any concerns or issues promptly and professionally.
• Expanded company''s client base through successful networking at trade shows, conferences, and other industry events.
• Performed thorough quality control checks on completed projects to ensure adherence to established standards and client expectations.

• Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
• Drove team revenue totals by bringing in top sales numbers.
• Maintained in-depth understanding of all available brands and types of flooring available to customers.
• Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
• Discussed pricing, additional charges, and payment plans during sales process.

• Cut and trimmed flooring to fit around obstacles and within tight spaces.
• Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
• Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
• Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
• Enhanced customer satisfaction by providing professional and timely flooring installation services.
• Completed complex flooring projects within the given deadlines, ensuring client satisfaction and repeat business.