KHABEER M. KASUMU
Union City,GA
Summary
Aspiring Cloud Security Specialist focused on mastering cloud security concepts and implementing cost effective solutions. I am currently studying AWS, Linux (RedHat), Terraform, and acquiring skills to be able to effectively implement CI/CD pipelines using Git, Jenkins, and Docker for automating the software delivery process.
Overview
8
8
years of professional experience
Work History
Field Engineer
Delta
10.2022 - Current
- Perform installation, configuration, and testing of hardware and software components, adhering to industry best practices and company standards
- Collaborate with cross-functional teams to identify project requirements, specifications, and schedules, ensuring successful project execution
- On-site/remote, travel and on-call 7x24x365 support as needed
- Utilizing spectrum service quality monitoring system to query end point devices.
- Performed root cause analysis on network equipment to quickly recover from service interruptions, and to prevent recurring problems
- Respond promptly to client inquiries, resolving technical issues effectively, and ensuring high levels of customer satisfaction
- Utilize Radius software management to update and patch to keep end-user devices secure and operable.
- Installed and maintained network equipment (Cisco 24/48 port switches, Firewalls ,Routers, Windows Servers, WAP, etc.) also ran ethernet, singlemode and multimode fiber cabling for clients.
Field Engineer
Agile One
07.2021 - 09.2022
- Provide on-site technical support and expertise for the implementation, maintenance, and troubleshooting of complex engineering systems
- Conduct regular inspections and preventive maintenance on equipment, minimizing downtime and ensuring optimal performance
- Train end-users on the proper use of systems, promoting adoption and efficiency
Ramp agent
Delta
01.2017 - 07.2021
- Safely lifting, loading, unloading, and transported baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions
- Safeguarding Cargo, baggage, and mail from damage, loss, and weather
- Safely drove and operated ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
- Operated baggage scanners and computers to ensure baggage is routed accurately to the customer's destination
Education
AWS Cloud Practitioner (on-Going)
Certification
Welding Diploma -
Atlanta Technical College
Atlanta, GA01.2013
High school diploma -
Mt. Zion High School
Jonesboro, GA01.2007
Skills
- ServiceNow ticketing system
- Customer Service
- Proxy Server Installation and management
- Teamwork and collaboration
- Strategic thinking
- Documentation
- 24/7 On-Call Support
- Windows 365
- Spectrum alert system
- Troubleshooting
Timeline
Field Engineer
Delta
10.2022 - Current
Field Engineer
Agile One
07.2021 - 09.2022
Ramp agent
Delta
01.2017 - 07.2021
AWS Cloud Practitioner (on-Going)
Certification
Welding Diploma -
Atlanta Technical College
High school diploma -
Mt. Zion High School
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