Khaddija Sawaneh
College Park,GA
Summary
Dynamic and dedicated professional with a strong background in customer service at Pahi African Caribbean Market. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and inventory management, demonstrating reliability and attention to detail while training new team members and maintaining a positive shopping environment.
Overview
4
4
years of professional experience
Work History
Cashier
Pahi African Caribbean Market
01.2022 - Current
- Managed cash register operations, ensuring balanced drawers at shift end.
- Assisted customers with inquiries, providing exceptional service and support.
- Trained new team members on checkout procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Implemented inventory management practices to maintain stock levels and availability.
- Monitored store cleanliness and organization, contributing to a positive shopping environment.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Science - Cyber Security
Atlanta Technical College
Atlanta, GA05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Professionalism and courtesy
- Attention to detail
- Multitasking and organization
Timeline
Cashier
Pahi African Caribbean Market
01.2022 - Current
Associate of Science - Cyber Security
Atlanta Technical College
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