Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Khadejah Mingo-Lawrence

Chicago,IL
Khadejah Mingo-Lawrence

Summary

A highly organized and detail-oriented professional with extensive experience in administrative support, policy analysis, customer service, and office management. Proven ability to manage multiple tasks efficiently, including data entry, document preparation, appointment scheduling, and maintaining office operations. Skilled in handling confidential information with discretion and managing both personal and professional calendars. Adept at building strong relationships with clients, visitors, and team members while maintaining a professional and welcoming office environment. Strong communication skills and a commitment to enhancing workflow processes and customer satisfaction. Capable of adapting to new systems and challenges, ensuring smooth operations in fast-paced environments.

Overview

6
years of professional experience

Work History

City of Chicago - City Hall

Executive Assistant
05.2025 - Current

Job overview

  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Wrote reports, executive summaries and newsletters.
  • Took notes and dictation at meetings.
  • Managed projects from procurement to commission.
  • Met project deadlines without sacrificing build quality or workplace safety.

Key Achievements:

  • Streamlined executive scheduling, briefing preparation, and internal workflows for the Mayor’s Office, reducing delays and improving response times to departments and constituents.
  • Coordinated cross-department initiatives on behalf of the Mayor, ensuring projects were delivered on time, aligned with strategic goals, and communicated clearly to key stakeholders.
  • Served as a trusted liaison between the Mayor, department heads, and community leaders, ensuring clear communication, well-prepared briefings, and seamless execution of executive priorities.

Core Radio Group

Marketing Assistant Intern
10.2024 - 01.2025

Job overview

  • Collaborated with cross-functional teams to foster productivity and consistently achieve project deadlines.
  • Streamlined marketing analytics tracking processes, improving data accuracy and reporting efficiency.
  • Generated comprehensive reports supporting development and implementation of strategic marketing plans.
  • Coordinated public relations initiatives, including press releases, to enhance brand reputation and visibility.
  • Executed media outreach campaigns to generate qualified leads and expand brand awareness.
  • Contributed to cross-team alignment, ensuring smooth execution of marketing strategies and business goals.

Key Achievements:

  • Increased social media engagement by 30% through targeted content and consistent posting strategy.
  • Analyzed campaign data, improving marketing strategy by boosting audience interaction by 15% overall.
  • Supported the creation of 10+ marketing materials, enhancing brand visibility and engagement significantly.

Chicago French Press Café

Store Manager
06.2022 - 11.2024

Job overview

  • Managed inventory control, cash handling, and oversaw store opening and closing procedures daily.
  • Supervised daily operations to ensure a clean, safe, and smoothly functioning store environment.
  • Created effective schedules based on customer traffic, employee expertise, and service needs.
  • Assisted in hiring, training, and mentoring new staff members for optimal team performance.

Key Achievements:

  • Implemented new inventory system, reducing waste by 15% and improving overall cost efficiency.
  • Enhanced customer satisfaction by 30%, improving review scores through staff development and service initiatives.

Patient Progress

Personal Assistant
05.2023 - 09.2023

Job overview

  • Oversaw personal and professional calendars, coordinating appointments and scheduling future events efficiently.
  • Maintained absolute discretion while handling sensitive and confidential information with utmost professionalism.
  • Responded to emails and correspondence, facilitating communication and streamlining business processes effectively.
  • Served as the first point of contact, ensuring prompt responses and directing inquiries appropriately.

Key Achievements:

  • Streamlined scheduling for 20+ clients, improving appointment efficiency and reducing conflicts by 25%.
  • Managed confidential client records, ensuring 100% compliance with privacy regulations and company policies.
  • Coordinated travel and logistics, reducing planning time by 30% and ensuring timely client arrivals.

Equinox

Front Desk Receptionist
09.2022 - 04.2023

Job overview

  • Supported administrative tasks, including filing, data entry, and document preparation, enhancing office workflow efficiency.
  • Collected room deposits, fees, and payments promptly and accurately, ensuring financial records were maintained.
  • Maintained a clean, organized front office to create a professional and welcoming environment.
  • Scheduled appointments accurately with reservation software, minimizing conflicts and avoiding double bookings.

Key Achievements:

  • Handled client inquiries, increasing membership sign-ups by 15% through effective communication and service.
  • Coordinated appointments and schedules, ensuring 100% booking accuracy and reducing scheduling conflicts significantly.

Education

Academy of Art University
San Francisco, CA

Bachelor of Arts from Interior Architecture
05.2027

University Overview

Currently on planned academic break (Dec 2024 – Aug 2025)

Loyola University of Chicago
Chicago, IL

No Degree from Entrepreneurship
05.2022

Jones College Prep
Chicago, IL

High School Diploma
06.2021

University Overview

  • Pursued a focused pre-law education, specializing in family law, criminal justice, environmental law, and intellectual property.
  • Excelled in rigorous coursework, legal research, and case analysis.
  • Achieved awards in debates and mock trials, honing critical thinking, public speaking, and advocacy skills.

Skills

  • Excellent customer service skills with strong leadership and administrative skills
  • Oversee and coordinate projects, ensuring timely completion and resource allocation
  • Skilled in event coordination, logistics, and team collaboration to ensure project success
  • Strong written and verbal communication skills for documentation and correspondence
  • Outstanding interpersonal skills with strong team spirit and great respect for diversity
  • Exceptional organizational skills with the ability to prioritize and manage multiple tasks
  • Proficient with computer systems and MS Office Suite (Word, Excel, PowerPoint)
  • Customer Service Excellence
  • Project Management
  • Administrative Support
  • Meeting Coordination and Scheduling
  • Calendar Management
  • Travel Planning and Logistics
  • Event Planning and Execution
  • Records Management
  • Stakeholder Engagement
  • Local Government Operations
  • Public Relations Support
  • Policy Research and Analysis
  • Process Improvement and Efficiency
  • Complex Problem-Solving
  • Strategic Initiative Coordination
  • Financial & Budget Management
  • Confidentiality & Discretion
  • Teamwork and Leadership

Timeline

Executive Assistant

City of Chicago - City Hall
05.2025 - Current

Marketing Assistant Intern

Core Radio Group
10.2024 - 01.2025

Personal Assistant

Patient Progress
05.2023 - 09.2023

Front Desk Receptionist

Equinox
09.2022 - 04.2023

Store Manager

Chicago French Press Café
06.2022 - 11.2024

Loyola University of Chicago

No Degree from Entrepreneurship

Jones College Prep

High School Diploma

Academy of Art University

Bachelor of Arts from Interior Architecture
Khadejah Mingo-Lawrence