Summary
Overview
Work History
Education
Certification
Timeline
Generic

Khadene Franklin

Houston,TX

Summary

Experienced professional dedicated to contributing to company success through expertise and continuous learning in a results-driven, collaborative setting. Skilled in handling sensitive information with patience and empathy, empowering and supporting individuals from diverse backgrounds. Strong interpersonal communication abilities, both independently and as part of a team. Extensive experience working with the elderly in healthcare settings, delivering high-quality personalized services while following policies. Proficient in Microsoft Office, Internet, email, and various software applications. Motivated, energetic, and reliable with exceptional time management skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Home Health Aide

Private Family
04.2023 - 12.2024
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
  • Check patients' pulse, temperature, and respiration.
  • Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
  • Assist patients with toileting and incontinent care.
  • Feed patients.

Personal Support Worker

Kensington Garden Health
01.2021 - 04.2022
  • Perform and monitor health indicators, charting on a daily basis which will include use of POC
  • Assists clients in all activities of daily living/ hygiene assistance, bathing, grooming, linen changes and feeding.
  • Assist client in safely ambulating and transferring
  • Participate with other team members in formulating, delivering and reporting the daily resident care needs and preferences as per the individual’s plan of care
  • Reporting changes in client behavior and condition

Receptionist

Pet Valu
04.2011 - 04.2013
  • Provided office support services in order to ensure efficiency and effectiveness in the office
  • Answered a high volume of calls and booked appointments in a courteous manner
  • Planned, and prepared meetings, conferences and conference calls as required
  • Handled business sensitive correspondence using in-house security procedures
  • Liaised with executive staff and vendors
  • Developed and maintained an up to date and accurate filing system

Customer Service Representative

Marks Work Warehouse
11.2008 - 04.2010
  • Greeted customers upon arrival; assisted with locating merchandise and processing orders
  • Operated a computerized cash register system; processed cash, debit and credit card transactions
  • Performed all customer businesses such as void transactions; refunds, exchanges and cash discounts
  • Reconciled cash on hand to computer totals; debit and credit receipts to Interac reports to computer totals
  • Researched and recorded any shortages or overages, identified any discrepancies and ensured all appropriate changes were recorded
  • Displayed and tagged merchandise for sale; performed inventory control and overall maintenance of the work environment

Education

Home Health Aide -

HPI School of Allied Health
Newark, NJ
05.2024

Health Care

City Adult Learning Center
Ontario
12.2020

OSSD (Ontario Secondary School Diploma) - undefined

Sir Sandford Fleming Secondary School
04.2008

Certification

  • CHHA Certified
  • First Aid Certification
  • Healthcare Provider Certification
  • Food Handler Certification
  • CPR Certification

Timeline

Home Health Aide

Private Family
04.2023 - 12.2024

Personal Support Worker

Kensington Garden Health
01.2021 - 04.2022

Receptionist

Pet Valu
04.2011 - 04.2013

Customer Service Representative

Marks Work Warehouse
11.2008 - 04.2010

OSSD (Ontario Secondary School Diploma) - undefined

Sir Sandford Fleming Secondary School

Home Health Aide -

HPI School of Allied Health

Health Care

City Adult Learning Center

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Khadene Franklin