Khadija Hamideh
Cypress
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Student
05.2023 - 11.2025
Private Nanny
Self-employeed
11.2022 - 07.2023
- Provided attentive care and supervision for children in a safe environment.
- Developed engaging educational activities to promote learning and development.
- Coordinated daily schedules, ensuring timely meals, naps, and playtime.
- Communicated regularly with parents regarding children's progress and needs.
- Maintained cleanliness and organization of play areas and personal belongings.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Recruiter
Swipejobs
11.2021 - 06.2022
- Developed recruitment strategies to attract top talent across various departments.
- Conducted thorough candidate screenings and interviews to ensure cultural fit.
- Collaborated with hiring managers to define job requirements and create compelling job postings.
- Utilized applicant tracking systems to streamline the recruitment process and enhance candidate experience.
- Implemented innovative sourcing techniques, including social media outreach and networking events.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Maintained compliance with federal and state employment laws during entire recruitment process.
Hair Salon Owner
A Royal Salon
01.2013 - 06.2019
- Managed daily operations ensuring efficient service delivery and customer satisfaction.
- Developed marketing strategies to enhance brand visibility and attract new clients.
- Trained and supervised staff on salon techniques and customer service standards.
- Implemented inventory management systems to optimize product availability and reduce waste.
- Analyzed customer feedback to refine services and improve overall client experience.
- Maintained compliance with health regulations and safety protocols in salon operations.
- Established strong relationships with suppliers for cost-effective product sourcing.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
Education
Bachelor of Science - Criminal Justice
Purdue University
West Lafayette, IN11-2025
Skills
- Customer service
- Attention to detail
- Time management
- Telephone etiquette
- Data entry
- Problem-solving skills
- Verbal and written communication
- Scheduling appointments
- Policy implementation
- Fluent bilingualism
- Multitasking and organization
- Active listening
- Flexibility and adaptability
- Trilingual, English, Arabic, Spanish
Languages
Arabic
Full Professional
English
Full Professional
Spanish
Full Professional
Timeline
Student
05.2023 - 11.2025
Private Nanny
Self-employeed
11.2022 - 07.2023
Recruiter
Swipejobs
11.2021 - 06.2022
Hair Salon Owner
A Royal Salon
01.2013 - 06.2019
Bachelor of Science - Criminal Justice
Purdue University
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