Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Travis Welfel

Cypress

Summary

Extensive experience in customer service. Years of experience communicating with customers, solving problems and organizing business transactions. These skills have translated into other job opportunities that require customer service experience. These experiences will translate well into a potential career as a flight attendant. Handling passengers and working well with other flight attendants to solve problems is a top priority. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Riley Equipment Co
04.2022 - Current
  • Responded to customer requests for products, services, and company information.
  • Promptly responded to inquiries and requests from prospective customers.
  • Delivered prompt service to prioritize customer needs.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Sales Associate

Great American Cookies
08.2024 - 02.2025
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Engaged with customers to build rapport and loyalty.

Pizza Delivery Driver

Marcos's Pizza
09.2025 - Current
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.

Education

Associate of Science - Computer Science

Lone Star College
Houston, TX
03-2026

Skills

  • Complaint resolution
  • Call center experience
  • De-escalation techniques
  • Stock management
  • Customer consulting
  • Problem-solving
  • Listening skills
  • Teamwork and collaboration

Accomplishments

  • Taken two discovery flights accumulating 3 total flight hours

Certification

  • Licensed Real Estate Sales Agent
  • Texas Food Handlers Certificate

Timeline

Pizza Delivery Driver

Marcos's Pizza
09.2025 - Current

Sales Associate

Great American Cookies
08.2024 - 02.2025

Customer Service Representative

Riley Equipment Co
04.2022 - Current

Associate of Science - Computer Science

Lone Star College

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