Welcomed and engaged customers, creating a friendly, informative, and memorable visitor experience.
Educated customers about different varieties of honey, including their origins, production, processing, packaging, and handling.
Conducted honey tastings and demonstrations, communicating information in an engaging and accessible manner.
Shared knowledge and enthusiasm about bees, pollinators, and conservation, helping visitors understand their importance to
ecosystems.
Front Desk / Resident Services Assistant
UCLA Housing & Hospitality Services
Los Angeles, California
12.2021 - 01.2023
Served as a first point of contact for residents, guests, and visitors, providing friendly and professional front-desk service.
• Checked residents and guests into the housing system and maintained accurate information.
• Greeted visitors and assisted with questions, requests, and routine housing-related concerns.
• Distributed meal tickets and issued temporary access cards to residents who lost or misplaced room keys.
• Maintained an organized, professional, and welcoming front-desk environment while managing multiple requests.
• Worked collaboratively with housing staff to support smooth daily operations and direct residents to appropriate resources.
Barista
Starbucks
San Francisco, California
03.2019 - 06.2021
Prepared handcrafted beverages consistently according to established quality, recipe, and service standards.
Ensured product quality by closely following detailed procedures and demonstrating strong attention to detail.
Followed strict food safety, sanitation, and cleanliness procedures to maintain a safe environment.
Assisted with inventory and stock management to keep products and supplies organized and available.
Certified Retail Coach / Sales Associate / Guest Service / Operations Support at Medieval Times Dinner & TournamentCertified Retail Coach / Sales Associate / Guest Service / Operations Support at Medieval Times Dinner & Tournament