Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kadija Sesay

Fayetteville

Summary

Proven Dispatcher and Food Service Worker with a track record of managing high-stress situations and ensuring efficient operations at Unifi Aviation, Commissary. Excelled in dispatch coordination and customer relations, significantly improving data tracking and operational workflow. Skilled in dispatch software and stress tolerance, adept at fostering seamless team collaboration and enhancing service delivery. Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure. Hardworking team player with solid work ethic and good problem-solving and organizational skills. Willing to take on any task to help team.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Amazon
12.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Dispatcher

Unifi Aviation, Commissary.
06.2023 - 11.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.

Security Services

Secure Trans
01.2022 - 09.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.

Education

Bachelor of Arts - Economics

Georgia State University
Atlanta, GA

High School Diploma -

Penn Foster High School.
Scranton, PA
10.2022

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Customer Relations
  • Dispatch Coordination

Timeline

Delivery Driver

Amazon
12.2024 - Current

Dispatcher

Unifi Aviation, Commissary.
06.2023 - 11.2024

Security Services

Secure Trans
01.2022 - 09.2023

Bachelor of Arts - Economics

Georgia State University

High School Diploma -

Penn Foster High School.