Khadijah Ashley
Lehigh Acres,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions.
Overview
8
8
years of professional experience
Work History
Support Service Associate
Lee Health System
09.2021 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Cashier
Publix
02.2016 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL05.2018
Skills
- Resourcefulness
- Customer Service
- POS Systems Expertise
- Guest Relations
- Time Management
- First Aid Training
- Sales Techniques
- Cash Handling
- Transportation Arrangements
Timeline
Support Service Associate
Lee Health System
09.2021 - Current
Cashier
Publix
02.2016 - 09.2021
High School Diploma -
Cypress Lake High School
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