Khadijah C Gause
Conway,USA
Summary
Detail-oriented professional with extensive experience in administrative work and mobile notary services. Expertise in managing schedules, providing customer service, and maintaining accurate records. Strong multitasking and communication skills support efficiency and accuracy in all tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mobile Notary/Loan signing agent
South Carolina Mobile Notary Services
Conway, SC
02.2022 - Current
- Notarized and certified financial and legal documentation for loan transactions
- Administer oaths and affirmations
- Execute attestations and jurats.
- Take verifications of fact
- I-9 form verification
- E-verify
- Finger printing
- Perform marriage ceremonies
- Managed courier services for document delivery.
- Interpreted policies to provide clear guidance on compliance and procedures
RBT
Autism Behavioral Institute
Conway, SC
04.2024 - 01.2026
- Provide home-based services for children with Autism Spectrum Disorder
- Introduces safe and appropriate replacement behaviors and reinforcers
- Follows the treatment plan goals and interventions utilizing sound judgment and seeks out appropriate consultation
- Collects behavior data including and records data in CentralReach after each session
- Participate in training and clinical supervision
- Work with and under the supervision of Board Certified Behavior Analysts
Call Center Representative
Orthosc
Myrtle Beach, SC
02.2022 - 08.2023
- Operate a multi-line phone system
- Communicate with patients in a discreet and confidential manner over the phone
- Answer incoming calls, greeting callers, providing information & directions, transferring calls and/or taking messages as necessary
- Scheduling/Rescheduling of multi-physician appointments in a fast paced environment
- Relay and route written and verbal messages
- Medical records
- Handles patient concerns and complaints and forwards to supervisor when appropriate
- Prior authorization
- Assist with incoming referrals
Patient Care Representatives
Beach Family and Urgent Care
Conway, SC
01.2021 - 01.2022
- Greets and checks in patients
- Schedules and confirms patient appointments
- Obtained prior authorization for medical procedures to ensure coverage
- Managed and organized medical records to ensure accurate patient data
- Collected co-payments and verified insurance coverage to ensure patient accounts were up to date
- Prepared new patient charts accurately to facilitate smooth onboarding and efficient patient care
- Responds to patient billing or financial inquiries
- Collects and posts payments and records receipts
- Balances daily deposits and completes credit card processing
- Enters patient demographics into EMR system
- Files and retrieving patient medical records
- Sends medical records request
PRN Medical Receptionist
Lighthouse behavioral health hospital
Conway, SC
09.2020 - 01.2022
- Greeted and welcomed guests with a friendly demeanor
- Answers questions and addresses complaints
- Received and relayed incoming and outgoing calls, ensuring clear communication
- Operated switchboard to manage incoming calls efficiently
- Provided accurate directory information to clients and visitors
- Transferred calls to the correct departments
- Enters facility directory information into the computer database
- Makes general and emergency announcements over the facility PA system
- Managed facility paging and beeper systems for effective communication
After School Supervisor
Horry County parks and Recreation Center
Conway, SC
02.2015 - 09.2020
- Supervised students and staff
- Organized daily activities for students to enhance engagement and learning
- Developed behavior plans for students needing extra guidance to support their personal growth
- Trained staff on effective supervision techniques to improve student interactions
- Developed weekly themes to guide lesson planning and student engagement
- Notifies parents and schools of any changes
- Recorded and organized registry information to ensure accurate data management.
- Assisted in interviewing potential candidates
- Assisted in interviewing potential candidates
Education
Associates in art -
Horry Georgetown Technical college
High School Diploma -
Conway High School
Conway, SCSkills
- Patient Scheduling
- Insurance Verification
- EHR abstraction
- Medical Office Protocol
- Medical Terminology
- Medical Coding Training
- CPT
- ICD-10
- HCPCS II
- Medical billing training
- Collections Practices
- Patient Education
- Customer service excellence
- Strong Telephone Etiquette
- Organized
- Problem solving
- Conflict management
- Account management
- Courier coordination
- I-9 verification
- Basic Infection Control
- OSHA compliance
- Medical ethics
- Childhood development
- Social development
- Care planning
- Field inspection
- Policy analysis
- Interpersonal skills
Certification
- Claim Adjuster Pre-Licensing, 04/26
- Registered Behavioral Technician, 07/24
- Certified Billing and Coding Specialist, 01/21
- Certified Medical Administrative Assistant, 04/20
Timeline
RBT
Autism Behavioral Institute
04.2024 - 01.2026
Mobile Notary/Loan signing agent
South Carolina Mobile Notary Services
02.2022 - Current
Call Center Representative
Orthosc
02.2022 - 08.2023
Patient Care Representatives
Beach Family and Urgent Care
01.2021 - 01.2022
PRN Medical Receptionist
Lighthouse behavioral health hospital
09.2020 - 01.2022
After School Supervisor
Horry County parks and Recreation Center
02.2015 - 09.2020
Associates in art -
Horry Georgetown Technical college
High School Diploma -
Conway High School