Khadijah Cross-Fox
Colwyn,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correctional Officer
George W. Hill Correctional Facility
11.2022 - Current
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised 100+ inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked 100+ inmates through head counts, visitor logs, and scheduled activities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Demonstrated cultural sensitivity when interacting with diverse populations while promoting an inclusive environment for all individuals present.
Office Manager
Delaware County Women's Center
05.2019 - 08.2021
- Culled knowledge of federal and state-level mandates to assess compliance across areas of operation.
- Handled scheduling and managed timely and effective allocation of resources and calendars to ensure all clinic days are fully staffed.
- Interviewed, onboarded, developed and oversaw daily activities of several clerical and administrative office personnel to make sure each employee and clinic are in compliance for state inspection
- Elevated customer satisfaction ratings by resolving client and case issues efficiently to grantee patient satisfaction
- Monitored office inventory to maintain adequate supply levels and order products as needed.
- Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
Personal Assistant
Neighbours Inc.
01.2016 - 03.2019
- Encouraged clients to develop personal, community, and social relationships to gain independence.
- Administered routine medications as directed.
- Provided support to individuals and families that needs practical and emotionally support to ensure healthy living.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Developed and implemented individualized care plans to meet individual needs of each client.
Patient Care Technician
Crozer Keystone Health System
09.2015 - 07.2017
- Conducted and monitored vitals signs, and EKGs.
- Collect test specimens and perform laboratory analysis.
- Draw venous labs
- Maintains patient's safety by preventing falls, wandering or disruptions of patient care.
- Maintains a safe environment for the patient and promptly notify the nurse of any potential concerns.
- Packaged and shipped specimens to central lab daily.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
King Of Prussia, PAStill attending - Health Science
Wilmington University
Wilmington, DE2021
Skills
- Proficient in medical terminology
- Venipuncture proficiency
- Effective time management
- Strong verbal communication
- Knowledge of HIPAA regulations
- Advanced computer proficiency
Certification
- First Aid and CPR Certification
- PT - Phlebotomy Technician
Timeline
Correctional Officer
George W. Hill Correctional Facility
11.2022 - Current
Office Manager
Delaware County Women's Center
05.2019 - 08.2021
Personal Assistant
Neighbours Inc.
01.2016 - 03.2019
Patient Care Technician
Crozer Keystone Health System
09.2015 - 07.2017
Certificate - Phlebotomy
Phlebotomy Training Specialists
Still attending - Health Science
Wilmington University
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