Khadijah Johnson
Morrow,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomy position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
AAMed Care
2022.08 - Current
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Developed rapport to create safe and trusting environment for care.
Phlebotomy Intern
Clear Medical Concepts
2023.09 - 2023.10
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Organized daily work based on collection priority.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
Customer Service Representative
Carter And Oshkosh
2020.09 - 2021.01
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
Certified Nursing Assistant
Ultimate Home Health Care
2018.01 - 2019.12
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Educated patients and family members on best home care practices for healing and recovery.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Science - Psychology
Georgia Gwinnett College
Lawrenceville, GA2018
Skills
- Patient Relationship-Building
- Interdisciplinary Communication
- Drawing Blood
- Phlebotomy Functions
- Specimen Collection
- Venipuncture
- Specimen Labeling Procedures
- Patient Identification
- HIPAA
- Staff Collaboration
Timeline
Phlebotomy Intern
Clear Medical Concepts
2023.09 - 2023.10
Certified Nursing Assistant
AAMed Care
2022.08 - Current
Customer Service Representative
Carter And Oshkosh
2020.09 - 2021.01
Certified Nursing Assistant
Ultimate Home Health Care
2018.01 - 2019.12
Bachelor of Science - Psychology
Georgia Gwinnett College
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