Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Khadijah Jokotola

Houston,PA

Summary

Dynamic Account & Project Manager with a proven track record in excelling in client relationship management and operational efficiency. Expert in project scheduling and adept at leveraging business intelligence to enhance service delivery, achieving significant improvements in project timelines and client satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Account & Project Manager

Nouveau Elevator Industries
Houston, TX
08.2024 - Current
  • Manage a portfolio of commercial elevator accounts, serving as the primary point of contact for service, repair, and modernization projects.
  • Draft and submit service proposals, ensuring scopes align with accurate diagnoses confirmed by field supervisors.
  • Track project timelines and budgets, adjusting as needed to meet client expectations, and operational constraints.
  • Collaborate with technicians, supervisors, and vendors to streamline service execution and minimize downtime.

Insurance Aanalyst

OCD Institute
Houston, TX
03.2025 - 07.2025
  • Analyzed insurance policies and coverage plans to determine eligibility, benefit limits, and prior authorization requirements.
  • Collaborated with clinical staff and finance teams to resolve discrepancies and ensure accurate billing submission.
  • Monitored claim submissions and followed up on denials, maximizing reimbursement rates and reducing outstanding balances.
  • Trained and supervised administrative staff on insurance verification processes and compliance procedures.

Administator Coordinator

OCD Institute
Houston, TX
10.2023 - 03.2025
  • Provided front-line administrative support for clinical staff and patients in a high-volume mental health facility.
  • Maintained and updated detailed Excel spreadsheets to track patient intake dates, session counts, billing cycles, and insurance verification deadlines.
  • Supported day-to-day office operations including supply ordering, document preparation, and data entry.
  • Processed and filed confidential medical and insurance documents in compliance with HIPAA regulations.

Clinical Documentation Specialist

Sky Writer MD
Lubbock , TX
09.2022 - 05.2023
  • Used structured templates and coding tools to support accurate documentation for billing and insurance claims.
  • Collaborated with healthcare teams to streamline workflow and reduce documentation errors or redundancies.
  • Partnered with physicians and clinical staff to document patient encounters in real-time using electronic medical records (EMR) systems.
  • Balanced a high-volume workload while maintaining speed and attention to detail in a fast-paced clinical environment.

Education

Master of Science - Management Information Systems

Lamar University
12-2025

Bachelors of Science - Kinesiology

Texas Tech University
Lubbock
01-2023

Skills

  • Project management
  • Client relationship management
  • Operational efficiency
  • Project scheduling
  • MS word, excel, and outlook
  • Business intelligence

Certification

  • Google Cybersecurity
  • Google Project Management
  • Project Management Professional - In Progress

Timeline

Insurance Aanalyst

OCD Institute
03.2025 - 07.2025

Account & Project Manager

Nouveau Elevator Industries
08.2024 - Current

Administator Coordinator

OCD Institute
10.2023 - 03.2025

Clinical Documentation Specialist

Sky Writer MD
09.2022 - 05.2023

Master of Science - Management Information Systems

Lamar University

Bachelors of Science - Kinesiology

Texas Tech University

Similar Profiles

CREATE PROFILE