Khadijah McKnight
Fort Worth,TX
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Observant security guard and/or correctional officer accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
9
9
years of professional experience
Work History
Picker
Amazon
12.2024 - 01.2025
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Gate Attendant
Poly America
07.2023 - 12.2024
Delivery Driver
Uber Eats
10.2021 - 07.2023
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Notified customers of delays to decrease calls to support.
- Maintained safe driving habits to protect property and general public on roadways.
Warehouse Picker
Amazon
07.2021 - 11.2021
- Pulled merchandise to fulfill orders to specification.
- Reported damaged products or safety hazards to immediate supervisor.
- Conducted inventory transactions using scanner gun.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Security Guard
Allied Universal Security Services
04.2021 - 07.2021
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Responded to and thoroughly investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
Correctional Officer
Louisiana State Penitentiary
12.2019 - 03.2021
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Applied non-violent response tools and physical restraint during problematic situations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Cashier/Customer Service
Dollar General
09.2019 - 12.2019
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Greeted customers and responded to informational requests.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Counted and balanced cashier drawers.
- Complied with cash handling procedures to meet regional cashier variance policy.
Security Guard
VINSON GUARD SERVICE
05.2019 - 09.2019
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Responded to and thoroughly investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
Correctional Officer
Louisiana State Penitentiary
01.2017 - 02.2019
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Applied non-violent response tools and physical restraint during problematic situations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Correctional Officer
Louisiana Correctional Institute, Women
11.2016 - 01.2017
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Inspected cells and conducted random searches of common areas.
- Applied non-violent response tools and physical restraint during problematic situations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Softlines Team Member
Target
03.2016 - 11.2016
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise to customers based on needs and preferences.
Customer Service Representative
Circle K
07.2016 - 10.2016
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
Education
Some College (No Degree) - Paralegal Studies
Bryant And Stratton College
Getzville, NYHigh School Diploma -
Capitol High School
Baton Rouge, LA05.2012
Skills
- Time management
- Excel
- Training
- Cpr
- Customer Service
- Microsoft Word
- Organizational Skills
- Security
- Receptionist
- Assessments
- Reliability — Expert
- October 2019
- Tendency to be dependable and come to work
- Full results: Expert
- Attention to Detail: Inventory — Familiar
- Applying systematic processes for managing and storing products and merchandise
- Full results: Familiar
- Security Guard Skills — Proficient
- August 2019
- Assessing risks, enforcing security standards, and handling complaints
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Attention to Detail
- Valid Driver's License
- Documentation and Reporting
- Verbal and Written Communication
- Problem-Solving
- Lifts up to 30 Pounds
- Order Fulfillment
Timeline
Picker
Amazon
12.2024 - 01.2025
Gate Attendant
Poly America
07.2023 - 12.2024
Delivery Driver
Uber Eats
10.2021 - 07.2023
Warehouse Picker
Amazon
07.2021 - 11.2021
Security Guard
Allied Universal Security Services
04.2021 - 07.2021
Correctional Officer
Louisiana State Penitentiary
12.2019 - 03.2021
Cashier/Customer Service
Dollar General
09.2019 - 12.2019
Security Guard
VINSON GUARD SERVICE
05.2019 - 09.2019
Correctional Officer
Louisiana State Penitentiary
01.2017 - 02.2019
Correctional Officer
Louisiana Correctional Institute, Women
11.2016 - 01.2017
Customer Service Representative
Circle K
07.2016 - 10.2016
Softlines Team Member
Target
03.2016 - 11.2016
High School Diploma -
Capitol High School
Some College (No Degree) - Paralegal Studies
Bryant And Stratton College
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