Summary
Overview
Work History
Education
Skills
Timeline
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Khadijah McNeil

Lancaster,PA

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience

Work History

Certified Nursing Assistant

Penn State Health
04.2019 - 07.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.

Certified Nursing Assistant

Masonic Villages of Elizabethtown
09.2015 - 04.2021
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.

Optical Sales Associate

Sears Optical
01.2014 - 09.2015
  • Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
  • Educated customers on proper lens care practices to prolong the life of their eyewear investments.
  • Recommended specific frames, lenses and lens coatings to suit client needs.
  • Coordinated timely processing of special orders for unique frames or customized lenses.
  • Supported optometrist with pre-testing procedures, ensuring accurate results for prescription adjustments.
  • Achieved sales goals by utilizing strong communication skills and understanding of customer needs.
  • Processed insurance claims accurately and promptly, minimizing wait times for customers.
  • Utilized [Software] to prepare work instructions and orders for fabricating eyeglasses and grinding lenses.

Manager

Charley's Grilled Subs
04.2008 - 11.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Nursing

Harrisburg Area Community College
Harrisburg, PA

Culinary Arts/ Restaurant Management

York Technical Institute
Lancaster, PA
03-2008

High School Diploma -

Conestoga Valley Senior High
Lancaster, PA
06-1995

Skills

  • Compassionate patient assistance
  • Expertise in HIPAA compliance
  • Reliable team player
  • Patient care management

Timeline

Certified Nursing Assistant

Penn State Health
04.2019 - 07.2025

Certified Nursing Assistant

Masonic Villages of Elizabethtown
09.2015 - 04.2021

Optical Sales Associate

Sears Optical
01.2014 - 09.2015

Manager

Charley's Grilled Subs
04.2008 - 11.2014

Nursing

Harrisburg Area Community College

Culinary Arts/ Restaurant Management

York Technical Institute

High School Diploma -

Conestoga Valley Senior High

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Khadijah McNeil