Overview
Work History
Education
Skills
Timeline
Generic

Khadijah Shuaid

Las Vegas,NV

Overview

8
8
years of professional experience

Work History

School Bus Driver

CCSD
08.2024 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

Pharmacy Customer Associate I

Elevance Health
10.2023 - Current
  • Receive inbound calls from patients and assist by scheduling medications
  • Communicate with providers, insurance, copay companies to obtain information on the behalf of the patient
  • Multitask between multiple screens and applications; send or respond to IM’s and emails to assist patients on their behalf

Technician

ADT Security
10.2021 - 10.2023
  • Verify product performance in line with defined criteria
  • Perform equipment diagnostics to recommend corrective actions for operational problems
  • Overhaul machines and equipment by repairing or replacing damaged parts
  • Research and order the necessary parts to complete repairs

Clerk

United States Post Office
11.2020 - 06.2021
  • Provide excellent service during office operations to customers and their needs
  • Sort, organize and distribute incoming mail and packages
  • Produce daily reports based off business needs; invoices, tasks and labor hours
  • Oversee office supplies; keep track of inventory and replenish out-of-stock items

Virtual Customer Service Representative

Asurion
06.2017 - 11.2020
  • Answer inbound calls and emails from customers and assist with questions and requests
  • Providing excellent service, by resolving customer requests, pricing and technical issues
  • Develop internal and external knowledge of business products, to accurately provide information

Education

Diploma - undefined

Desert Rose High School
Nevada
06.2010

Skills

  • Customer Service, Time Management, Fast Learner, Problem Solver, Critical Thinking and Multitasker,
  • Safe driving practices
  • Safety-focused
  • License endorsements (CDL)

Timeline

School Bus Driver

CCSD
08.2024 - Current

Pharmacy Customer Associate I

Elevance Health
10.2023 - Current

Technician

ADT Security
10.2021 - 10.2023

Clerk

United States Post Office
11.2020 - 06.2021

Virtual Customer Service Representative

Asurion
06.2017 - 11.2020

Diploma - undefined

Desert Rose High School

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Khadijah Shuaid