Khadijah Young
Atlanta,GA
Summary
Skilled Property Management Professional experienced in tenant relations, office management and maintenance coordination. Excellent interpersonal, communication and leadership abilities. Committed to providing quality service in all facets of property management.
Overview
6
6
years of professional experience
Work History
Leasing Manager
Asset Living
02.2024 - Current
- Collected, completed, and processed lease applications.
- Trained leasing and marketing assistants on regulatory requirements, company policies, and office procedures.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
Operations Specialist
Cardinal Group Management
11.2023 - 01.2024
- Managed lease agreements, ensuring compliance and accuracy
- Organized community events to foster a sense of community and resident engagement
- Successfully led on-site maintenance technicians, office staff, and leasing team members using previous industry experience, communication skills, and customer service
- Produced professional business writings, assessments, memos, and projects based on assignment findings all while striving for improvements
- Generated reports and key performance indicators related to affordable housing operations.
Leasing Consultant
ZRS Management, LLC
07.2022 - 10.2023
- Conducted 20-30 property tours weekly and provided detailed information about available units, amenities, and lease terms to prospective tenants, which resulted in an increase in occupancy
- Processed prospects rental applications, conducted background and credit checks, and prepared lease agreements
- Built and maintained relationships with tenants through effective communication and timely resolution of inquiries, concerns, and maintenance requests
- Conducted weekly market research to stay updated on rental trends, competitor pricing, and property market conditions.
Correctional Officer
Texas Department of Criminal Justice
04.2020 - 05.2022
- Maintained custody and security of approximately 1321 prisoners and other incarcerated offenders
- Inspected, inventoried, maintained physical control of logs keys, tools, weapons, and related equipment
- Maintained routine operations and security of the jail including consistent checks of jail to verify that all prisoners are accounted for; monitored location and activity of prisoners
- Supervised offenders during work assignments, meals, and recreation periods.
Education Specialist
Houston Area Urban League
11.2017 - 03.2020
- Coordinated development and implementation of the Education and Youth Development services
- Maintained records needed for program administration
- Prepared creative, hands-on interactive, and engaging lesson plans/activities that met the needs and fully engaged clients
- Completed program reports for submission based on designated deadlines.
Education
Bachelor of Arts (B.A.) in Criminology and Criminal Justice -
University of Alabama
Tuscaloosa, ALSkills
- Communication and Interpersonal Skills
- Resident Retention Programs
- Customer Service
- Market Trends
- Multi-Family Property Management
- Leasing and Sales
- Administrative Support
- Dispute Handling
- Expertise in Yardi/OneSite/Entrata
- Property Management
- Affordable Housing
- Staff Management
Timeline
Leasing Manager
Asset Living
02.2024 - Current
Operations Specialist
Cardinal Group Management
11.2023 - 01.2024
Leasing Consultant
ZRS Management, LLC
07.2022 - 10.2023
Correctional Officer
Texas Department of Criminal Justice
04.2020 - 05.2022
Education Specialist
Houston Area Urban League
11.2017 - 03.2020
Bachelor of Arts (B.A.) in Criminology and Criminal Justice -
University of Alabama