Khadime Ndong
Philadelphia,PA
Summary
Dynamic and results-driven professional with extensive experience in customer service and tech support at Staples. Proven ability in behavioral support and team leadership, fostering positive interactions and achieving high client satisfaction. Skilled in personal hygiene assistance and CPR, committed to professionalism and ethics in all endeavors.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Habilitation Technician
BAYADA
Philadelphia, PA
07.2021 - Current
Client hygiene, transfer and behavior management.
Operation Manager
Staples
Philadelphia, PA
03.2024 - 03.2025
Customer service
Tech support
Shipping
Staff supervision
Tech Sales Associates
Staples
Philadelphia, PA
01.2023 - 03.2024
Tech help
Sales
Office supply
Assistant Basketball Coach
Renaissance Basket Club
Tambacounda/Senegal
10.2017 - 01.2021
Basketball training
Team building
Players leadership
For kids and youth.
Coordinator
Latnok Group Sa
Dakar/Senegal
02.2016 - 06.2017
Programs coordinator,
Recruitment,
Team building
Customer service
Tech help
Customer Service Agent
American Leadership Center
Dakar/Senegal
05.2015 - 01.2016
Customer service
Leadership, human resources and marketing courses.
MLT SA
Forwarder of Customs
Dakar/Senegal
10.2014 - 01.2015
Freight,
Forwarder of customs,
Tarifs,
Portship billing,
Shipping
In training.
Education
College Degree - Forwarder of Customs,international Transport And O
Ecole Nationale Des Douanes
Dakar/Senegal 08.2014
High School Diploma - Education
Lycee Mame Cheikh Mbaye
Tambacounda/Senegal 07.2009
Skills
- Behavioral support
- Professionalism and ethics
- Personal hygiene assistance
- Customer interaction
- Tech support
- CPR
- Great teammate
- Leadership
Accomplishments
Client satisfaction at Bayada Health Care
Customer satisfaction at staples
Coworkers trust
Managers trust
Goals usually met.
Certification
Medical terminology
CPR
Behavior health technician
French English Interpreter
Child abuse
Fbi fingerprint.
Languages
French
Native or Bilingual
English
Full Professional
Wolof
Native or Bilingual
Timeline
Operation Manager
Staples
03.2024 - 03.2025
Tech Sales Associates
Staples
01.2023 - 03.2024
Habilitation Technician
BAYADA
07.2021 - Current
Assistant Basketball Coach
Renaissance Basket Club
10.2017 - 01.2021
Coordinator
Latnok Group Sa
02.2016 - 06.2017
Customer Service Agent
American Leadership Center
05.2015 - 01.2016
MLT SA
Forwarder of Customs
10.2014 - 01.2015
College Degree - Forwarder of Customs,international Transport And O
Ecole Nationale Des Douanes
High School Diploma - Education
Lycee Mame Cheikh Mbaye