Sales and Marketing Manager
KHADY POUYE
HECANSA Hotel Escuela
1247 Noble Avenue Bronx New York ,NY
1
Certification
16
years of professional experience
Careful, I know how to listen to clients' requests and understand their expectations, in light of their desires and constraints. I have a mind of synthesis and analysis in order to quickly store all the information collected. I am comfortable in both written and oral, in French, as well as in English.
Work History
Intership Front Office Reservation
Intership Front Office Reservation
Trainee Commissary Department
Trainee Commissary Department
Trainee
- Promotion of tourist sites on the island of Tenerife
Trainee
- Promotion of tourist sites on the island of Tenerife
Trainee Reception desk
- Rception and customers assistance
- Check-in and check-out management.
Trainee Reception desk
- Rception and customers assistance
- Check-in and check-out management.
Sales & Marketing Manager
9 Months- Analyze competitors through the Tableau Work tool
- Evaluate customer needs and provide tailored solutions
- Plan and execute marketing campaigns accros various channels
- Build and maintain strong relationships with individual customers, travel agencies and corporate clients
- Regular trades visits to better understand market trends and customers needs
- Report sales activities through Salesforce
- Prepare regular reports for senior management, provide feedback and recommendations based on sales performance and market analysis
- Managing administrative tasks.
Sales & Marketing Manager
9 Months- Analyze competitors through the Tableau Work tool
- Evaluate customer needs and provide tailored solutions
- Plan and execute marketing campaigns accros various channels
- Build and maintain strong relationships with individual customers, travel agencies and corporate clients
- Regular trades visits to better understand market trends and customers needs
- Report sales activities through Salesforce
- Prepare regular reports for senior management, provide feedback and recommendations based on sales performance and market analysis
- Managing administrative tasks.
Airlines Ticket Agent - Supervisor
4 Years 6 MonthsAirlines Ticket Agent - Supervisor
4 Years 6 MonthsCargo Booking and Sales Agent
2 Months- Booking and sale Customer care
Cargo Booking and Sales Agent
2 Months- Booking and sale Customer care
Ticketing Agent Trainee
2 Months- Ticketing
Ticketing Agent Trainee
2 Months- Ticketing
Trainee
1 Month- Customers reception, Advice a,d air transport tickets Sale.
Trainee
1 Month- Customers reception, Advice a,d air transport tickets Sale.
Trainee
1 Month- Sale of stays and tourist excursions
- Car rental.
Trainee
1 Month- Sale of stays and tourist excursions
- Car rental.
Education
Master - Tourism and Sustainable Development (Honours)
Bachelor degree - Tourism and Languages
Graduate Diploma - Tourism and Languages (DTS-TL)
Baccalaureate
Skills
Microsoft Office Pack
Global Distribution System
AMADEUS
DELTAMATIC
WORLDSPAN
Delta Cargo Management System
WebVision
Customer service
Excellent communication
Organization and time management
Active listening
Calm under pressure
Certification
- Certificate of completion, GSA advanced ticketing workshop, Atlanta, GA, USA
- Certificate of completion (GSA Global Sales and ticketing for the Travel Professionals), Atlanta, GA, USA
- Certificado de Curso Espagnol en Turismo nivel B2.1, Canarias, Spain
Languages
French
English
Spanish
Interests
Travel
Community engagement
Learning languages
Volunteering
Personal Information
- Title: Sales & Marketing Manager
- Date of Birth: 11/04/1988
- Gender: Female
- ID Number: 3478519952
Timeline
Sales & Marketing Manager
GSA Delta Air Lines
02.2025 - 11.2025Read More
Sales & Marketing Manager
GSA Delta Air Lines
02.2025 - 11.2025Read More
Cargo Booking and Sales Agent
GSA Delta Air Lines Cargo
05.2021 - 07.2021Read More
Cargo Booking and Sales Agent
GSA Delta Air Lines Cargo
05.2021 - 07.2021Read More
Airlines Ticket Agent - Supervisor
GSA Delta Air Lines
08.2020 - 02.2025Read More
Airlines Ticket Agent - Supervisor
GSA Delta Air Lines
08.2020 - 02.2025Read More
Ticketing Agent Trainee
GSA Delta Air Lines
12.2011 - 02.2012Read More
Ticketing Agent Trainee
GSA Delta Air Lines
12.2011 - 02.2012Read More
Intership Front Office Reservation
HECANSA Hotel Escuela
09.2011 Read More
Intership Front Office Reservation
HECANSA Hotel Escuela
09.2011 Read More
Trainee Commissary Department
HECANSA Hotel Escuela
08.2011 Read More
Trainee Commissary Department
HECANSA Hotel Escuela
08.2011 Read More
Trainee
Agence Turismo de Tenerife
08.2011 Read More
Trainee
Agence Turismo de Tenerife
08.2011 Read More
Trainee Reception desk
Adonis Resort Hotels Isla Bonita et Castalia Park
07.2011 Read More
Trainee Reception desk
Adonis Resort Hotels Isla Bonita et Castalia Park
07.2011 Read More
Trainee
Sénégal Tours
04.2011 - 05.2011Read More
Trainee
Sénégal Tours
04.2011 - 05.2011Read More
Trainee
Captours
04.2010 - 05.2010Read More
Trainee
Captours
04.2010 - 05.2010Read More
Lycée John Fitzgerald Kennedy
Baccalaureate
Read More
ESTEL (Ecole Supérieure de Management et des Langues
Graduate Diploma from Tourism and Languages (DTS-TL)
Read More
ESTEL (Ecole Supérieure de Management et des Langues
Bachelor degree from Tourism and Languages
Read More
ESTEL (Ecole Supérieure de Management et des Langues
Master from Tourism and Sustainable Development (Honours)
Read More